Container Configurations - Avaya Release 6.0 Programmer's Manual

Chapter 2 The Agent Data Unit

Container Configurations

The following TS configuration parameters were agreed upon with regards to containers:
Parameter Type
aducon bool
tscon bool
containers_56_style bool
containers_60_style bool
Following are examples of the results for a call scenario where an agent receives a queue call, hold
and retrieves it, blind transfer to a second agent who concludes the call.
Values ALWAYS written:
ADU.Create
ADU.Update
24 Agent Data Unit Server Programmer's Guide
Default
false
false
false
true
loginid
voice.contactcount
voice.acdname
voice.connector
voice.connectorname
voice.device
voice.eduid
voice.contactsoffered
voice.state.loggedin
voice.state.available
voice.state.active
voice.state.loggedout
Description
Turns ADU Containers on/off
Turns EDU Containers on/off
Determines if "state" statistics in the old style (5.6) are written.
Determines if "state" statistics in the new style (6.0) are written.
VDU.Create
VDU.Update
ani
dnis
primary_ani
primary_dnis
loginid
agent_key
phone
ani
dnis
dest
orig
ext
loginid
agent_key
agent.+