System Call Park And Silent System Call Park; Line Park; Call Waiting - Altigen AltiServ User Manual

2. To pick up the parked call, press # 31 followed by the extension
number of the station where the call is parked.
Note: If the user does not answer the call when it rings after the two-
minute hold time, the call will be put on hold again. If this call is
still on hold after two minutes, the system will ring the user again.

System Call Park and Silent System Call Park

System Call Park allows the user to park a call at a public "location" by
entering FLASH #41. The system announces where the call is parked—a
location number. Calls parked by a user will ring that user's extension after
the time-out period expires.
You can enable the Silent System Call Park feature by pressing #73 on
your telephone keypad. This feature is used to disable the system from
announcing the "location" of a call when using the System Call Park
feature. This announcement is sometimes confusing when using graphic
interface applications such as AltiConsole rather than using the telephone.
It also eliminates having to wait for the location number to be announced
before moving on to the next task.

Line Park

Line Park allows for a set of 99 lines to be used as a park pool, where
incoming trunk calls can be parked automatically (by routing/call handling
treatment in AltiWare Administrator). Park lines are organized into groups,
with up to 99 groups supported.
When no park lines are available, calls routed to this Line Park group are
queued.
You can pick up parked line park calls by pressing #51 followed by the 2-
digit line park line, on your telephone keypad. No feature code is available
to park the call at a park line.

Call Waiting

To use call waiting, it must have been enabled for the extension by the
system administrator or by the user in AltiView/AltiAgent.
If a call comes in while you're on the phone, the system will beep up to
three times over a 24-second period before the call is routed into voice mail.
AltiServ User Guide 7