System Call Park And Silent System Call Park; Call Waiting - Altigen AltiServ User Manual

• To park the call at another extension, press FLASH # 31 followed
by the extension number. For example, to park the call at ext. 487,
press FLASH # 31487.
2. To pickup the parked call, press # 31 followed by the extension
number of the station where the call is parked.
Note: If the user does not answer the call when it rings after the two-
minute hold time, the call will be put on hold again. If this call is
still on hold after two minutes, the system will ring the user again.

System Call Park and Silent System Call Park

System Call Park allows the user to park a call at a public "location" by
entering FLASH #41. The system announces where the call is parked—a
location number. Calls parked by a user will ring that user's extension after
the time-out period expires.
You can enable the Silent System Call Park feature by pressing #73 on
your telephone keypad. This feature is used to disable the system from
announcing the "location" of a call when using the System Call Park
feature. This announcement is sometimes confusing when using graphic
interface applications such as AltiConsole rather than using the telephone.
It also eliminates having to wait for the location number to be announced
before moving on to the next task.

Call Waiting

To use call waiting, it must have been enabled either for the system in the
AltiWare/ACM Administrator or by the user in AltiReach. The latter is
described in "Setting Call Management" on page 46.
If a call comes in while you're on the phone, the system will beep up to
three times over a 24 second period before the call is routed into voice mail.
To answer the call:
1. Press FLASH to put the first call on hold and simultaneously connect
to the waiting call.
2. Press FLASH again to return to the first call.
AltiServ User Guide 7