Altigen AltiServ User Manual page 51

The other boxes show the number of calls in queue, the caller IDs if
available, and the number of abandoned calls—calls that have left the
queue.
At the bottom you see an Update Frequency slide. You can drag the
indicator to set the frequency at which to refresh the page data.
The member information box shows a list of workgroup members, and for
each member shows the following information:
• Member - shows the extension number of the workgroup member. If
a member has logged out of the workgroup, it indicates this by
showing "(out)" next to the member extension number.
• Status - shows whether the member is on the phone (in-use) or not
(idle).
• Num of Calls - shows the number of calls the member has taken
• Ave Call Length - shows the average length of calls that come in
through the workgroup and are taken by a workgroup member.
Except for the message waiting indicators, the data on this page is cleared
and reset every morning at 3:00 AM.
CallView
AltiServ User Guide 47