Poor print quality
Problems
Black text is not sharp
Characters not
aligned correctly at
left margin
Characters with
white lines
Solutions
Your printer was shipped with a Color print
cartridge and a Photo print cartridge. For better text
and graphics printing, we recommend replacing
the Photo print cartridge with a Black print
cartridge (P/N 12A1970). Make sure a Black print
cartridge is installed and not a Photo print
cartridge.
Try the following suggestions to correct this
problem:
•
Make sure you do not have hard-coded (extra)
spaces at the left margin.
•
Clean the print cartridge nozzles. See
"Cleaning the print nozzles" on page 29.
•
Align the print cartridges. See "Aligning the
print cartridges" on page 27.
•
If you aligned the print cartridges from the
printer operator panel, but are now using the
printer connected to a computer, you need to
realign the print cartridges from the computer
using the printer's Control Program software.
Try one (or more) of the following suggestions to
correct this problem:
•
A print cartridge may be out of ink or low on
ink. If the Ink Low message appears on your
screen, install a new print cartridge. To view
the ink level, check the print cartridge image
shown in the Cartridge Tab.
•
Remove and reinstall one of the print
cartridges. See "Installing or replacing print
cartridges" on page 22.
•
Clean the print cartridge nozzles. See
"Cleaning the print nozzles" on page 29.
•
If you are printing transparencies, try
changing the fill pattern in your application
software.
Troubleshooting
59