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Problems
Poor print quality at
left, right, or bottom
edge of envelope
Print is too dark or
smudged
Photo is too dark or
smudged
Solutions
Like other printers, your printer cannot print in the
extreme left, right, or bottom edges of an envelope.
To avoid poor print quality at the edges of the
envelope, we recommend using these minimum
margin settings:
Left and Right Margins
Left and right margin settings must be at least 6.35
mm (0.25 in.) each for all envelope sizes.
Top and Bottom Margins
The top margin must be set to at least 1.7 mm
(0.067 in.)
The bottom margin setting for all envelope sizes
must be 12.7 mm (0.5 in.).
Try the following suggestions to correct this
problem:
•
Increase the Brightness setting.
•
Make sure the Paper Type setting in the printer
software matches the Paper type loaded in the
printer.
•
Make sure the paper is straight and
unwrinkled.
•
Let the ink dry before handling the paper.
•
Change Print Quality to Quick Print 600.
•
Clean the print cartridge nozzles. See
"Cleaning the print nozzles" on page 29.
Try the following suggestions to correct this
problem:
•
Make sure the Photo cartridge is installed.
•
Adjust the printer software settings.
•
We recommend using a coated paper or photo
paper for the best print results.
Troubleshooting
61
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