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Problems
Printer is plugged in
but nothing prints
(There is no action
from the printer)
Printer prints very
slowly
Solutions
Make sure:
•
the printer has paper.
•
you have paper in the correct feeder.
•
the printer parallel cable is completely
plugged into the printer.
•
the printer is not being held or paused. To
check the printer status:
1
From the Printers folder, double-click the
Lexmark 5700 Series icon.
2
Click the Printer menu and make sure no
checkmark appears next to the Pause
Printing option.
•
Print a printer test page. If the test page prints,
the printer is functioning properly. Check your
application.
•
If you are trying to print from a DOS-based
application, the problem could be with your
DOS settings. Check your DOS printer port
settings, driver, and your application settings.
Try the following if your printer is printing slowly:
•
Decrease the print quality.
•
If you are printing a text document, make sure
you are using a Black print cartridge and not a
Photo cartridge.
•
If you are printing a text-only document,
change the Halftone method from Air Brush to
Fine Dither Pattern or Line Art Pattern. The
Air Brush setting improves the appearance of
graphics but slows the print time.
•
Consider purchasing more memory for your
personal computer.
•
Check the document you are printing. If you
are using several graphics, it may take longer
to print than regular text.
Troubleshooting
55
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