Print Quality Is Poor; Dark Print - Lexmark CS820 Series User Manual

Troubleshooting

Print quality is poor

Blank or white pages
Action
Step 1
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Is the printer still printing blank or white pages?
Step 2
Replace the imaging unit or imaging kit, and then resend the print
job.
Is the printer still printing blank or white pages?

Dark print

Yes No
Go to step 2. The problem is
solved.
Contact customer The problem is
support. solved.
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