Copy Troubleshooting - Lexmark X5450 User Manual

Photo smudges
Photo smudges

Copy troubleshooting

Copier does not respond
Check messages
Check power
Software may not be
installed correctly
Scanner unit does not close
Check for obstructions
Poor copy quality
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
Check messages
Check ink
Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Review steps to
improve print quality
Adjust the brightness
of the copy
To prevent smudging, avoid touching the surface of a printed photo. For best results,
remove each printed sheet individually from the paper exit tray, and allow the prints to dry
at least 24 hours before stacking, displaying, or storing.
If an error message is displayed, see "Error messages" on page 138.
If the light is not on, see "Power button is not lit" on page 121.
For more information, see "Software may not be installed correctly" on page 124.
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
If an error message is displayed, see "Error messages" on page 138.
Check the ink levels, and install a new print cartridge if necessary.
See "Improving print quality" on page 115.
1
Load the document facedown on the scanner glass.
2
From the control panel, press Copy Mode.
3
Press Lighter/Darker.
4
Press or repeatedly to lighten or darken the copy.
5
Press Start Color or Start Black.
Troubleshooting
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
127