System board ..................................................................................................................... 98
Product recycling ................................................................................................................................ 99
5 System diagnostics and troubleshooting
E-Support ......................................................................................................................................... 101
Troubleshooting checklist ................................................................................................................. 102
LED color definitions ....................................................................................................................... 102
Key features and benefits ................................................................................................ 103
Theory of operation .......................................................................................................... 103
Download the ISO image ................................................................................................. 104
User interface .................................................................................................................. 104
Status tab ......................................................................................................................... 105
Log tab ............................................................................................................................. 106
Help tab ........................................................................................................................... 106
Diagnostic error codes ..................................................................................................................... 106
Diagnostic light codes ...................................................................................................... 106
Solving minor problems .................................................................................................. 109
Solving diskette problems ............................................................................................... 112
Solving display problems ................................................................................................ 114
Solving audio problems .................................................................................................. 116
Solving printer problems .................................................................................................. 117
Solving network problems ............................................................................................... 121
Solving memory problems .............................................................................................. 122
Advanced error reporting .................................................................................................................. 125
ENWW
Navigation ....................................................................................................... 104
Survey tab ....................................................................................................... 104
Test tab ........................................................................................................... 104
Testing power supply ...................................................................................... 111
vii