Troubleshooting - Konica Minolta bizhub C35 Reference Manual

Troubleshooting

Symptom
The printer stops because
of a paper size error or a
paper type error.
Printing does not continue
with a custom paper size.
Printing cannot be com-
pleted correctly from
OpenOffice or any other
Office application (such as,
Kword).
When printing from Acrobat
Reader, part of the image
is printed in solid black or
the job is interrupted.
Watermarks cannot be
printed from Kword.
2-20
Action
The job may have been sent with a prohibited
combination of settings (for example, for the
paper size and media type). Printing is not
possible with postcards or overhead projector
transparencies if [Plain Paper] is selected.
Printing with custom paper sizes is not possi-
ble directly from the printer driver. This can
only be performed from the command line.
Specify the following command to print data.
lpr -P [printer_name] -o media=Custom.
[WIDTHxLENGTH] [file_name]
1. Format of Custom. [WIDTHxLENGTH]:
Custom.150x200mm, Custom.8x11in,
Custom.15x20cm, or Custom.612x782
(postscript points)
2. The specified file must be a PS, PDF or
JPEG file.
Applications running under Linux have their
own print settings. Some of these functions
may not be supported by this printer. Observe
the following for best printing results.
Settings made within the application:
Paper size and orientation
Settings made with the printer driver
(kprinter): Settings other than those speci-
fied above (for example, paper type, tray,
and resolution)
There is a compatibility problem between
Ghostscript and Acrobat Reader. Try using a
different PDF application.
This is a bug with Kword. Use Overlay
instead.
Troubleshooting