Message Appears On The Computer Screen - Canon MX870 Series User Manual

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Advanced Guide
Troubleshooting

Message Appears on the Computer Screen

Error Number: B200 A printer error has occurred. Turn the printer off and unplug the power cord of the
printer from the power supply. Then contact the service center. Is Displayed
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If this doesn't
clear the error, see the user's guide for more detail. Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding the Power Cord Being Unplugged Is Displayed
Writing Error/Output Error/Communication Error
Other Error Messages
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the
power cord of the printer from the power supply. Then contact the service center. Is
Displayed
Turn off the machine, and unplug the power cord of the machine from the power supply.
Contact the service center.
Important
If you disconnect the power plug, all the documents stored in memory are deleted.
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If
this doesn't clear the error, see the user's guide for more detail. Is Displayed
"****" is displayed in the alphanumeric character and depends on the error occurred.
5100 or 5110 Is Displayed
Confirm the movement of the Print Head Holder blocked.
Cancel printing from your computer and turn off the machine. Then clear the jammed paper or
protective material that is preventing the Print Head Holder from moving, and turn on the
machine again.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
If the problem is not resolved, contact the service center.
6000 Is Displayed
If any object is placed in front of the machine, remove it.
Open the Paper Output Tray gently, then turn the power off and back on.
Four-Digit Alphanumeric and "Printer error has occurred." Is Displayed
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See Cannot Print Properly with Automatic Duplex Printing
appropriate action.
> Message Appears on the Computer Screen
and take the