Canon PIXMA MX870 Series Getting Started
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Canon PIXMA MX870 Series Getting Started

Canon PIXMA MX870 Series Getting Started

Canon all in one printer user manual
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Office All-In-One
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Getting Started

Read Me First
Make sure to read this manual before using the machine. Please keep it in hand for future reference.

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Summary of Contents for Canon PIXMA MX870 Series

  • Page 1: Getting Started

    Office All-In-One series Getting Started Read Me First Make sure to read this manual before using the machine. Please keep it in hand for future reference.
  • Page 2 ■ Sy m b ol s Us ed in T his D ocument Prohibited actions. Instructions including important information. Informational notes. Operations that take some time to complete. Indicates operations in Windows. Indicates operations in Macintosh. In this guide, Windows 7 operating system is referred to as Windows 7 and Windows Vista operating system as Windows Vista. •...
  • Page 3 This machine contains both printed manuals and on-screen manuals to be viewed on a computer. The on-screen manuals are included on the Setup CD-ROM and are installed during the software installation. P ri nt e d M anuals • G e tt ing S t ar te d ( this manu al ) •...

  • Page 4: Table Of Contents

    ■ Co n te nt s 1 Check the Included Items ...P.5 2 Connect the Telephone Line ... 3 Turn the Power On ... 4 Install the Print Head ... 5 Install the Ink Tanks ...P.12 6 Load Paper ... 7 Set Up for Fax Reception ...P.18 8 Select Connection Method ...P.21 9 Install the Software (USB Connection) ...
  • Page 5 ■ M a c h i n e In s tal lat ion F lo w USB Connection Software Installation P.21 - 27 Network Connection Wireless Connection Wired Connection Machine Preparation P.4 - 17 Fax Reception Setup P.18 - 20 Machine Wireless Machine Wired Setup...
  • Page 6 ■ De v i c e s R equir ed fo r Wire less/Wired Connectio n When using the machine over a wireless/wired connection, the following devices are required depending on the connection method. Wireless Connection Access point or wireless router A commercial access point or router that supports IEEE802.11b/g is required.
  • Page 7 □ Preparation Remove all orange tape and protective materials from the inside and outside of the machine. The Print Head is placed inside of the Paper Output Tray (A). Open the Paper Output Tray and take it out. Check that all the items shown below are included in the box. Ink tanks (5: BK, M, Y, PGBK, C) Print Head...
  • Page 8 Do not turn the power on yet. To use the machine as a fax, a telephone line needs to be connected. This section describes the basic method of telephone line connection. For other connection methods, refer to the on-screen manual: Basic Guide.
  • Page 9 • Do not install the machine where an object may fall on it. The object may fall inside the machine, resulting in malfunction. • Do not place any object on top of the machine. It may fall into the machine when opening covers, resulting in malfunction.

  • Page 10: Turn The Power On

    Use the { or } button (C) on the Operation Panel to select the language for the LCD (Liquid Crystal Display) (D), then press the OK button. • If an unintended language is displayed on the LCD, press the Back button (E) to return to the Language selection screen.
  • Page 11 Open the Paper Output Tray (A). Lift the Scanning Unit (Cover) (B) and fix it with the Scanning Unit Support (C). Close the Document Cover (D) and lift it with the Scanning Unit (Cover). • Do not touch the buttons or LCD (E) on the Operation Panel (F). May result in unintended operation. •...

  • Page 12: Install The Print Head

    Firmly lift the part (H) of the Print Head Lock Lever in the Print Head Holder until it stops. The Print Head Lock Lever may feel heavy. • Do not touch the inside of the Print Head Holder (I). The machine may not print properly if you touch it.
  • Page 13 Tilt the Print Head forward and set it in place as shown. • Do not knock the Print Head against the sides of the holder. • Install in a well-lit environment. Hold the Print Head Lock Lever firmly and lower it completely. •...
  • Page 14 1. Remove the orange tape completely. 2. Remove the protective film completely. • Handle the ink tanks carefully. Do not drop or apply excessive pressure to them. • Be sure to use the supplied ink tanks. Hold the ink tank with the orange Slowly twist the orange protective cap 90 degrees protective cap (A) pointing up while horizontally to remove it off.

  • Page 15: Install The Ink Tanks

    Tilt the ink tank, then insert it under the label and against the back end of the slot. Make sure that the color of the label matches the ink tank. • Install in a well-lit environment. Press the PUSH mark on the ink tank firmly until it clicks.
  • Page 16 1. Lift the Scanning Unit (Cover) (E) slightly. 2. Fold the Scanning Unit Support (F) towards the left. 3. Close the Scanning Unit (Cover). • Do not touch the buttons or LCD (G) on the Operation Panel (H). May result in unintended operation. 5 Install the Ink Tanks Make sure that the LCD changes as shown in the illustration and go to the next step.
  • Page 17 Close the Paper Output Tray (A). Pull out the Cassette (B). • The Cassette supports plain paper only. To load specialty paper including photo paper, refer from on page 17. Move the Paper Guides (C) and (D) to both edges.

  • Page 18: Load Paper

    Load plain paper. Slide the Paper Guide to align with the actual size of the paper. Load paper with the printing side facing down. The Paper Guide will click and stop when it aligns with the corresponding mark of paper size. A slight space between the Paper Guide and the paper stack is acceptable.
  • Page 19 Prepare the Paper Support (F). 1. Open it. 2. Withdraw it upwards. 3. Tilt it back. Move the Paper Guides Load paper in the center of the Rear (G) to both edges. Tray (H). Load paper in portrait orientation with the printing side facing up.

  • Page 20: Fax Only Mode

    Read this section only when using the machine as a fax. If not using the machine as a fax, go to "8 Select Connection Method" on page 21. The following four modes are available for receiving faxes. Select a receive mode according to your needs.

  • Page 21: Set Up For Fax Reception

    Responses to Calls in Each Mode When a fax call arrives: While the telephone's ringtone sounds, pick up the handset. When the fax reception starts, replace the handset. If an answering machine is connected, the fax is received automatically. The telephone’s ringtone sounds. The fax is received automatically.
  • Page 22 Press the FAX button (A). The fax standby screen is displayed. 7 Set Up for Fax Reception Press the FUNCTION button (B), then use the { or } button (C) to select a receive mode. Press the OK button. The fax standby screen returns.

  • Page 23: Usb Connection

    Intended Use • Want to connect to a computer with a USB cable. • Want to connect to computers without using cables. • Want to use from multiple computers. • Want to use from multiple computers. • Want to connect to a computer with an Ethernet cable.
  • Page 24 Do not connect the USB cable yet. • To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer’s hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.) •...

  • Page 25: Install The Software (Usb Connection)

    Press the ON button (A) to TURN OFF THE MACHINE. Operating noise may continue for up to 30 seconds until the machine turns off. • Do NOT connect the USB cable to the computer and the machine yet. If you have already connected the cable, disconnect it now. Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.
  • Page 26 Windows 7/Windows Vista Windows XP/Windows 2000 9 Install the Software (USB Connection) Click Run Msetup4.exe on the AutoPlay screen, then click Continue or Yes on the User Account Control dialog box. If the User Account Control dialog box reappears in following steps, click Continue or Yes.
  • Page 27 Click Easy Install. The drivers, application software, and on-screen manuals are installed all together. • If you want to select particular items to install, click Custom Install. For Windows 7/Windows Vista SP1 or later • You can install the XPS Printer Driver from Custom Install.
  • Page 28 □ USB Port When the Printer Connection screen appears, connect the machine to the computer with a USB cable. The USB Port is located on the right side at the back of the machine. The lower port is for USB. 9 Install the Software (USB Connection) Important Information for the Installation □...
  • Page 29 Click Exit to complete the installation. If Restart is displayed, follow the instruction to restart the computer. For Macintosh: It is necessary to restart the computer before scanning using the Operation Panel on the machine for the first time. • Remove the Setup CD-ROM and keep it in a safe place.
  • Page 30 Before connecting the machine to the network, the computer needs to be connected to the network. Make sure that configuration of the computer and access point or router is complete. Internet Add (connect) the machine to the network. ■ N ot es on W irel ess Con nect ion •...
  • Page 31 * Also referred to as encryption key, WEP key or WPA/WPA2 passphrase, Pre-Shared key. A password required to set to prevent unauthorized access to communication. You can retrieve your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon.
  • Page 32 Press the Setup button (A). Use the [ or ] button (B) to select Wireless LAN setup, then press the OK button. The Setup menu screen is displayed. 10 Wireless Setup Use the { or } button (C) to select Yes, then press the OK button.
  • Page 33 Select Easy setup, then press the Select the access point name you OK button. wrote down on page 29, then press the OK button. When one of the above screens is displayed, enter the network key you wrote down on page 29 using the Numeric buttons (E), then press the OK button. If the above screen is not displayed, go to Press the •...

  • Page 34: Wireless Setup

    Make sure that the network key is correct, then press the OK button. 10 Wireless Setup When the above screen appears, press the OK button. The Setup menu screen returns. • If Failed to connect to the access point. appears, press the OK button, make sure that the network key is correct, then enter it again.
  • Page 35 Read this section only when setting up a wireless connection by using the WPS (Wi-Fi Protected Setup). If not using WPS, the following procedure is not necessary. Press the Setup button (A). The Setup menu screen is displayed. Use the [ or ] button (B) to select Wireless LAN setup, then press the OK button.
  • Page 36 Use the { or } button (C) to select Yes, then press the OK button. When wireless connection is enabled, the Wi-Fi lamp (D) lights blue. 10 Wireless Setup Select Other setup, Select WPS, then press then press the OK the OK button.
  • Page 37 Press and hold the WPS button on the access point (for about 5 seconds), then press the OK button on the machine within 2 minutes. For details on the WPS button pressing, refer to the manual of your access point. The Wi-Fi lamp (blue) flashes while searching for or connecting to an access point.
  • Page 38 Before setting up by using the WCN, establish wireless communication between the computer and the access point. • Canon assumes no responsibility for any damage or loss of data stored on your USB flash drive regardless of the cause even within the warranty period.
  • Page 39 Click Add the device or computer From the list, select the network using a USB flash drive. name (SSID), then click Next. Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next. •...
  • Page 40 Windows 7 Click Start > Control Panel > Select the network name (SSID) from View network status and tasks the list and right-click it, then select > Manage wireless networks. Properties. 10 Wireless Setup Select Copy this network profile to When the above screen appears, a USB flash drive.
  • Page 41 Press the Setup button (A). Use the [ or ] button (B) to select Wireless LAN setup, then press the The Setup menu screen is displayed. OK button. Use the { or } button (C) to select Yes, then press the OK button. When wireless connection is enabled, the Wi-Fi lamp (D) lights blue.
  • Page 42 Select WCN, then press Connect the USB flash drive to the Direct Print the OK button. Port (USB connector) (E) on the front right of the machine, then press the OK button. 10 Wireless Setup When the above screen Press the COPY button (F). appears, press the OK The copy standby screen is displayed.
  • Page 43 Before connecting the machine to the network, the computer needs to be connected to the network. Make sure that configuration of the computer and router is complete. Internet Add (connect) the machine to the network. ■ N ot es on Wir ed Conn ect ion •...

  • Page 44: Wired Setup

    Remove the Cap (A), then connect a network device (router, etc.) with an Ethernet cable (B). 11 Wired Setup Press the Setup button (C). The Setup menu screen is displayed.
  • Page 45 Use the [ or ] button (D) to select Device settings, then press the OK button. Use the { or } button (E) to select LAN settings, then press the OK button. Select Change wireless/wired, then press the OK button. 11 Wired Setup...

  • Page 46: Install The Software

    Select Wired LAN active, press the OK button. The LAN settings screen returns. 11 Wired Setup Press the COPY button (F). The copy standby screen is displayed. Next, read "12 Install the Software (Network Connection)" on page 45!
  • Page 47 • If the firewall function of your security software is turned on, a warning message may appear that Canon software is attempting to access the network. If such a warning message appears, set the security software to always allow access.
  • Page 48 Turn on the computer, then insert the Setup CD- ROM into the CD-ROM drive. If you are using Windows, the setup program starts automatically. For Windows • If the program does not start automatically, double-click the CD-ROM icon in Computer or My Computer.
  • Page 49 Click Easy Install. The drivers, application software, and on-screen manuals are installed all together. • If you want to select particular items to install, click Custom Install. For Windows 7/Windows Vista SP1 or later You can install the XPS Printer Driver from Custom Install. When •...
  • Page 50 Select Use the printer on network, then click Next. Follow any on-screen instructions to proceed with the software installation. 12 Install the Software (Network Connection) When the Printer Detection screen appears, click Next. • If the Printer Connection screen appears instead of the screen above, the connection method is not correctly selected in −...

  • Page 51: Install The Software (Registration)

    Troubleshooting. Make sure there is no problem, then click Next again on the screen in Next, read "Install the Software (Information)" on page 54! On the Canon IJ Network Tool screen, select MX870 series in Printers, then click Next. •...
  • Page 52 51. Go to v.10.4.11 on page 51. • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following.
  • Page 53 Mac OS X v.10.6.x/v.10.5.x Mac OS X v.10.4.11 Select Canon MX870 series and click Add. Go to on page 52. Mac OS X v.10.4.11 When the Printer List window appears, click Add. • When the You have no printers available. screen appears, click Add.
  • Page 54 Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers, then click Add. 12 Install the Software (Network Connection) Make sure that Canon MX870 series is added to the list of When the Register Printer and Scanner screen appears, click printers.
  • Page 55 Select Canon MX870 series on the Scan-from-PC Settings screen, then Click Next on the Register Printer and Scanner screen. click OK. Next, read "Install the Software (Information)" on page 54! 12 Install the Software (Network Connection)
  • Page 56 Click Next. Follow any on-screen instructions to proceed with the software installation. 12 Install the Software (Network Connection) Important Information for the Installation □ Necessary Information for the User Registration The product serial number is required when registering the product. The serial number is located inside the machine (as shown in the illustration).
  • Page 57 Click Exit to complete the installation. For Windows: Solution Menu starts automatically. If Restart is displayed, follow the instruction to restart the computer. For Macintosh: For Macintosh: It is necessary to restart the computer before scanning using the Operation Panel on the machine for the first time. •...

  • Page 58: Use From Additional Computers

    If the machine is already connected to a wireless/wired connection, it can be used from additional computers on the same network. To us e f ro m a dd ition a l co m p u te rs Insert the Setup CD-ROM into the computer from which you want to use the machine.
  • Page 59 Use t h e Op e r a ti o n Pa n e l o n th e m ach i ne to pr i nt y o ur own items easily. Va riou s a p p l ica ti o n so ftw a re a r e ins tal l ed on th e c om puter along with the drive rs.
  • Page 60 Load A4 or Letter-sized plain paper into the Cassette (A). This section describes how to perform a standard copy. • For details, refer to "6 Load Paper" on page 15. 14 Try Using the Machine 1. Open the Paper Output Tray (B). 2.
  • Page 61 Place the document face-down and align it with the Alignment Mark (E). • Do not place objects weighing 4.4 lb / 2.0 kg or more on the Platen Glass (F), or do not apply pressure to the document by pressing on it with a force exceeding 4.4 lb / 2.0 kg.
  • Page 62 "6 Load Paper" on page 14 Try Using the Machine Start Solution Menu from the Select the image you want to print, Canon Solution Menu icon then click Layout/Print. on the desktop (Windows) When a photo is selected, the number of or on the Dock (Macintosh), copies is set to "1".
  • Page 63 Press the FAX button (A). The fax standby screen is displayed. This section explains how to send a fax in black and white from the ADF (Auto Document Feeder) (B). • Make sure that the telephone line type is set correctly. For the setting procedure, refer to “Preparing for Faxing”...

  • Page 64: Try Using The Machine

    Insert the document until a beep sounds, then slide the left and right Document Guides against both ends of the document. • Place the document face-up. 14 Try Using the Machine Use the Numeric buttons (E) to enter Press the Black button (F). the fax number.

  • Page 65: Specifications

    Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
  • Page 66 Macintosh: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended. • Macintosh: After upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon inkjet printer. •...

  • Page 67: Getting Help From Canon

    CLI-221M 2948B001 CLI-221Y 2949B001 PGI-220BK 2945B001 CLI-221C 2947B001 Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon online store at www.shop.usa.canon.com CANON U.S.A. INC. One Canon Plaza, Lake Success, NY 11042 U.S.A. www.usa.canon.com QT5-2885-V01 XXXXXXXX ©CANON INC.2010...

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