Error Message Appears On The Computer Screen - Canon PIXMA MP610 Series Quick Start Manual

Error Message Appears on the Computer Screen
• Writing Error/Output Error/Communication Error
Cause
Action
,
The machine is not ready.
Confirm that the Power lamp is lit green.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit green.
If the Alarm lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see "An Error Message Is Displayed on
the LCD" on page 70.
Printer port setting does not match the
Check the printer port settings.
computer's interface connecting the
* In the following instruction, "XXX" signifies your machine's name.
machine.
(1)Log into a user account with administrator privilege.
(2)Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then
Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
(3)Right-c1ick the Canon XXX Printer icon, then select Properties.
(4)Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon
XXX Printer appearing in the Printer column is selected for Print to the
following port(s).
If the port setting is not correct, change the port setting according to the
interface you are using, or reinstall the MP Drivers.
The machine is not connected properly.
Make sure that the USB cable is securely plugged in to the machine and the
I
computer.
• If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
,
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
MP Drivers are not installed properly.
The MP Drivers may not be installed properly. Uninstall them following the
procedure described in the PC Printing Guide on-screen manual and reinstall
them following the procedure described in your setup sheet.
• Error Regarding Automatic Duplex Printing Is Displayed
The correct media size is not selected
in the MP Drivers.
Refer to "Cannot Print Properly with Automatic Duplex Printing" in
"TrOUbleshooting" of the User's Guide on-screen manual.
• Error Regarding Automatic Print Head Alignment Is Displayed
Automatic Print Head Alignment has
failed.
See "Auto head align has failed. Press OK and repeat operation. <See
manual>" in "An Error Message Is Displayed on the LCD" on page 71.
86
Troubleshooting
Error Message Appears on the Computer Screen
• Writing Error/Output Error/Communication Error
Cause
Action
,
The machine is not ready.
Confirm that the Power lamp is lit green.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit green.
If the Alarm lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see "An Error Message Is Displayed on
the LCD" on page 70.
Printer port setting does not match the
Check the printer port settings.
computer's interface connecting the
* In the following instruction, "XXX" signifies your machine's name.
machine.
(1)Log into a user account with administrator privilege.
(2)Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then
Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
(3)Right-c1ick the Canon XXX Printer icon, then select Properties.
(4)Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon
XXX Printer appearing in the Printer column is selected for Print to the
following port(s).
If the port setting is not correct, change the port setting according to the
interface you are using, or reinstall the MP Drivers.
The machine is not connected properly.
Make sure that the USB cable is securely plugged in to the machine and the
I
computer.
• If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
,
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
MP Drivers are not installed properly.
The MP Drivers may not be installed properly. Uninstall them following the
procedure described in the PC Printing Guide on-screen manual and reinstall
them following the procedure described in your setup sheet.
• Error Regarding Automatic Duplex Printing Is Displayed
The correct media size is not selected
in the MP Drivers.
Refer to "Cannot Print Properly with Automatic Duplex Printing" in
"TrOUbleshooting" of the User's Guide on-screen manual.
• Error Regarding Automatic Print Head Alignment Is Displayed
Automatic Print Head Alignment has
failed.
See "Auto head align has failed. Press OK and repeat operation. <See
manual>" in "An Error Message Is Displayed on the LCD" on page 71.
86
Troubleshooting