Error Message Appears On A Pictbridge Compliant Device - Canon MX870 Series User Manual

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Advanced Guide
Troubleshooting

Error Message Appears on a PictBridge Compliant Device

The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non
-Canon PictBridge compliant devices, check the error message on the LCD and take the
appropriate action to clear the error. For details, see
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on the PictBridge
Compliant Device
"Printer in use"
"No paper"
"Paper jam"
"Printer cover open"
"No print head"
"Waste tank full"/"Ink absorber full"
"No ink"/"Ink cassette error"
"Ink Error"
"Hardware Error"
> Error Message Appears on a PictBridge Compliant Device
An Error Message Is Displayed on the LCD
If the machine is printing from the computer or warming up,
wait until the job ends.
When it is ready, the machine starts printing automatically.
Load paper on the Rear Tray, and select Continue* in the
display on your PictBridge compliant device.
* To resume printing, you can also press the
the machine instead of selecting Continue on the device.
Select Stop in the display on your PictBridge compliant
device to stop printing.
Remove the jammed paper, load new paper, press the
button on the machine, and try printing again.
Close the Scanning Unit (Cover) on the machine.
The Print Head is defective or is not installed.
Check: See Print head is not installed.
Is Displayed on the LCD
The ink absorber is nearly full.
The ink absorber is almost full.
Check: See
Message Is Displayed on the LCD
action.
The ink tank is not installed properly or empty.
Check the error message on the LCD and take the
appropriate action to resolve the error.
An Error Message Is Displayed on the LCD
An ink tank that was once empty is installed.
Check: See The remaining level of the ink cannot be correctly
detected. in An Error Message Is Displayed on the LCD
take the appropriate action.
Ink tank errors have occurred.
Replace the ink tank.
Routine Maintenance
Action
button on
OK
in
An Error Message
and take the appropriate action.
in An Error
and take the appropriate
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.
OK
and