Introduction; About This Guide; Contents; Conventions - Xerox DocuPrint 155 Troubleshooting Manual

About this guide

Contents

Troubleshooting Guide

Introduction

This guide describes how to solve some specific problems that
may occur when you are using the Xerox DocuPrint 96/4635/
180/2000 Series NPS/IPS.
NOTE: You may be using the DocuPrint NPS/IPS software
extension on a DocuPrint 2000 EPS system. The 2000 Series
printer models are the 100, 135, 155, and 180. These printers
are comparable in capabilities to the DocuPrint NPS/IPS models
96, 4635, and 180.
This guide is designed for Xerox DocuPrint 96/4635/180/2000
Series NPS/IPS operators whose job consists of the routine
operation of one of these systems.
Users should have an understanding of printer controller
operations.
Before using this guide, become familiar with its contents and

conventions.

This section lists the contents of this guide:
• Chapter 1, "Calling for service," describes the information to
have on hand when calling for support service, and provides
information on using the Sixth Sense Technology.
• Chapter 2, "Fault masking," describes how the Model 96/
4635/180 NPS/IPS masks a problem so that the job will
continue to print.
• Chapter 3, "Troubleshooting Xerox Client Software
installation," provides solutions to common problems with
software installation.
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