Konica Minolta bizhub 36 User Manual
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Konica Minolta bizhub 36 User Manual

Bizhub 36/42 fax operations user guide
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User's Guide [Fax Operations]

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  • Page 1 User’s Guide [Fax Operations]...

  • Page 2: Table Of Contents

    Table of contents Introduction Welcome ............................1-2 1.1.1 User's guides ............................. 1-2 1.1.2 User's Guide ............................1-2 Conventions used in this manual ....................1-3 1.2.1 Symbols used in this manual ......................1-3 To use this machine safely......................... 1-3 Procedural instruction........................1-3 Key symbols............................
  • Page 3 4.1.6 Installation of fax driver........................4-5 Store Address..........................4-6 4.2.1 Address Book ............................ 4-6 4.2.2 Group ..............................4-6 4.2.3 Program destination........................... 4-6 Installation of Fax Driver Connection method and installation procedure ................5-2 5.1.1 Windows Vista/7/Server 2008/Server 2008 R2.................. 5-2 5.1.2 Windows XP/Server 2003 ........................
  • Page 4 Off-Hook (G3)..........................6-17 Manual transmission ........................6-17 Settings - Scan Settings ....................... 6-18 6.8.1 Original Type ............................ 6-18 6.8.2 Resolution ............................6-18 6.8.3 Separate Scan ..........................6-19 6.8.4 Density ............................. 6-19 6.8.5 Background Removal ........................6-19 6.8.6 Sharpness ............................6-20 Settings - Comm.
  • Page 5 Sending a PC-FAX Sending a PC-FAX........................... 8-2 8.1.1 Sending operation..........................8-2 8.1.2 Selecting a recipient from a phone book ................... 8-4 8.1.3 Selecting a recipient from an address book ..................8-5 8.1.4 Configuring the transmission conditions ................... 8-6 8.1.5 Creating a fax cover sheet ......................... 8-7 Default settings of the fax driver ....................
  • Page 6 10.3 Report printed for fax (G3)/PC-FAX..................... 10-6 10.3.1 [Reservation TX Report] ........................10-6 10.3.2 [Broadcast Reservation Report]....................... 10-6 10.4 Report printed for Internet Fax ....................10-7 10.4.1 [Internet Fax Rx Error Report] ......................10-7 10.5 Report printed for PC-FAX ......................10-8 10.5.1 [PC-Fax TX Error Report] .........................
  • Page 7 Program (New Registration) ......................12-17 Program (Edit) ..........................12-18 [Subject] ............................12-20 [Text] .............................. 12-21 12.6 Administrator mode ........................12-22 Troubleshooting for fax problems 13.1 Cannot send faxes ........................13-2 13.1.1 Fax (G3)............................13-2 13.1.2 Internet Fax sending ........................13-3 13.1.3 PC-FAX ............................

  • Page 8: Introduction

    Introduction...

  • Page 9: Welcome

    Welcome Introduction Welcome Thank you for purchasing this machine. This User's Guide describes the functions, operating instructions, precautions for correct operation, and sim- ple troubleshooting guidelines of this machine. In order to obtain maximum performance from this machine and use it effectively, please read this User's Guide as necessary. 1.1.1 User's guides Printed manual...

  • Page 10: Conventions Used In This Manual

    Conventions used in this manual Conventions used in this manual 1.2.1 Symbols used in this manual Symbols are used in this manual to express various types of information. The following describes each symbol related to correct and safe usage of this machine. To use this machine safely 7 WARNING This symbol indicates that a failure to heed the instructions may lead to death or serious injury.

  • Page 11: Key Symbols

    Conventions used in this manual Reference This symbol indicates a reference. View the reference as required. Key symbols Key names on the Touch Panel or computer screen, or a name of user's guide are indicated by these brack- ets. Bold text This presents a key name on the Control Panel, part name, product name or option name.

  • Page 12: Before Using The Fax Function

    Before using the Fax function...

  • Page 13: Information

    Information Before using the Fax function This section describes necessary information you should be aware of before using the fax function of this machine. Information 7 CAUTION To turn the Power Switch off and on, first turn the power off, and then on again after 10 or more sec- onds has elapsed.

  • Page 14: Notes On Using Internet Fax/Pc-Fax Functions

    Information Notes on using Internet Fax/PC-FAX functions The following conditions are required to exist in order to use the Internet Fax and PC-FAX functions under network connection. The machine is connected to the network. (required) The machine can be used over a TCP/IP network. First, connect the cable for connecting to the network. For details, refer to page 4-4.

  • Page 15: User Authentication

    Information 2.1.2 User authentication To use this machine, some devices have been preset so that you must enter an account or user name and a password. For details on the account or user name available for using the devices, contact your administra- tor.

  • Page 16: Account Track

    Information Account Track Enter the account and password, and then press either [Login] or the Access key on the Control Panel. 2.1.3 Restriction of file name Name document data to be saved. Reference The names can contain up to 30 characters. You can edit the names after the documents have been saved.

  • Page 17: Overview

    Overview Overview 2.2.1 Available operations with fax (G3) function Sending/receiving fax (G3) Fax (G3) can be sent or received. Destinations can be selected from the touch panel of this machine for broadcast transmission. 1. Send 2. Receive Polling By sending a polling command, original data can be received from the sender's fax machine (Polling RX). 1.

  • Page 18: Available Operations With Internet Fax Function

    Overview 2.2.2 Available operations with Internet Fax function Scanned data will be sent and received as an E-mail attachment (TIFF format) via intranet (in-house network) or Internet. A destination device that supports Internet Fax receives the E-mail and prints the attachment. Because a communication is performed over an intranet or the Internet, related costs can be much lower than those required for sending a typical fax.

  • Page 19: Available Operations With Pc-Fax Function

    Overview 2.2.3 Available operations with PC-FAX function PC-FAX transmission Usually, for sending a fax, hand-written or printed documents are loaded on the fax machine, and then sent. Using the fax driver allows you to directly send a fax without using paper simply by operating the computer. Data created by application are sent to this machine via the USB interface or network using the fax driver.

  • Page 20: Pc-Fax Reception

    Overview PC-FAX reception The PC-FAX reception function stores a document received as a fax in the SSD. Stored data can be printed or downloaded on the computer on the network. 1. Sender 2. Original 3. SSD 4. Download This function cannot be used together with the following functions. Memory RX Fax Forwarding Night reception...

  • Page 21: Control Panel/Liquid Crystal Display

    Control Panel/Liquid Crystal Display...

  • Page 22: Control Panel

    Control Panel Control Panel/Liquid Crystal Display This section explains the functions of the Control Panel and liquid crystal display (touch panel) used to op- erate this machine. Control Panel The following describes the keys of the Control Panel. Name Description Various screens and messages are displayed.
  • Page 23 Control Panel Name Description Press this key to enter Interrupt mode. While the machine is in In- Interrupt terrupt mode, the indicator on the Interrupt key lights up in green. To cancel Interrupt mode, press the Interrupt key again. Stop Pressing this key while copying, scanning or printing temporarily stops the operation.

  • Page 24: Touch Panel

    Touch Panel Touch Panel 3.2.1 Screen component Name Description Functions/settings display area Displays tabs and buttons for displaying screens containing various functions. Use this area to configure various functions. Press a tab or button to display the corresponding screen for configur- ing the settings.
  • Page 25 Touch Panel Icon Description Appears while scanning and printing when making copies. Appears while scanning with fax transmission and scanning operations. Appears while printing with PC printing, received fax printing and report printing. Appears when using a fax (G3) connection. Appears when there are documents queued for a timer transmission.

  • Page 26: Job

    Touch Panel 3.2.2 From the Job screen, the lists of the jobs being performed by the machine and the jobs that have been per- formed are displayed, and the details of the jobs can be viewed. While a job is in progress, another job can be registered. Fax transmission can be registered up to 20 jobs, and reception can be registered up to 100 jobs.
  • Page 27 Touch Panel <Active of [Send]> Item Description List items [No.]: Job identification number assigned when the job is queued. [User Name]: The user name or user name/account name of the user who stored the document. [Status]: Displays the status of the job. [ ][ ] When there are more than the upper limit of three jobs to be dis- played at one time, press these buttons to display other jobs.
  • Page 28 Touch Panel <Active of [Save]> Item Description List items [No.]: Job identification number assigned when the job is queued. [User Name]: The user name or user name/account name of the user who stored the document. [Status]: Displays the status of the job. [ ][ ] When there are more than the upper limit of three jobs to be dis- played at one time, press these buttons to display other jobs.

  • Page 29: Registering The Basic Information

    Registering the basic information...

  • Page 30: To Begin Operation

    To begin operation Registering the basic information This section explains the necessary settings and registrations before using the fax functions of this machine. To begin operation The following registrations are required in order to use this machine. 4.1.1 Environment and device requirements The following environment and devices must be prepared to use various functions of this machine.

  • Page 31: Connection Of Modular Cable

    To begin operation 4.1.3 Connection of modular cable To send/receive fax (G3) or PC-FAX that uses the telephone line, connect the modular cable to the machine. Connect one end of the modular cable to the telephone adapter, and the other end to the predetermined con- nector of this machine.

  • Page 32: Connection And Settings Of Network Cable

    To begin operation 4.1.4 Connection and settings of network cable To send image data over the network, such as the Internet Fax and PC-FAX (in network connection) func- tions, connection and settings of the network cable are required. Connection of network cable Connect a UTP cable (category 5 or later recommended) connected to the network to the Ethernet connector on the machine.

  • Page 33: Connection Of Usb Cable

    To begin operation 4.1.5 Connection of USB cable Use this interface to use this machine via a USB connection. A USB cable is required for connection. Use a type A (4 pin, male) or type B (4 pin, male) USB cable. A USB cable measuring three meters or less is recom- mended.

  • Page 34: Store Address

    Store Address Store Address The destinations (recipients) for fax can be registered. It can be registered in either of the following ways. Using the Control Panel of the machine Using PageScope Web Connection from a computer on the network Reference If [Admin Settings] ö...

  • Page 35: Installation Of Fax Driver

    Installation of Fax Driver...

  • Page 36: Connection Method And Installation Procedure

    Connection method and installation procedure Installation of Fax Driver This chapter describes how to install the fax driver. Connection method and installation procedure Before you can use the PC-FAX function, you must install the fax driver. The fax driver refers to the program that controls such operations as processing of data to be output.

  • Page 37: Windows Xp/Server 2003

    Connection method and installation procedure 5.1.2 Windows XP/Server 2003 Setup procedures Connection method Reference page Connection method in Network con- Port9100 p. 5-4 which installer-based set- nection * Select a connection method during in- up is possible stallation procedures. Select [Normal Printing] for the Port9100 or USB con- nection method, or [Internet Printing] for the IPP connection method.

  • Page 38: Installer-Based Auto Install

    Installer-based auto install Installer-based auto install The installer automatically detects the machine on the same TCP/IP network as your computer or the ma- chine connected via USB to your computer, and allows you to install the fax driver together with the required printer driver.

  • Page 39: Raw Port Number/Ipp Setting Of This Machine

    Installer-based auto install RAW port number/IPP setting of this machine Change the network settings for this machine according to the connection method or protocol. Port9100: In [TCP/IP Settings], enable the RAW port and specify the RAW port number ([9100] in the initial setting).
  • Page 40 Installer-based auto install In the [Readme] window, read the content and click [Next]. When a page for selecting menu to setup appears, select [Install printers/MFPs], and then click [Next]. Connected printers and MFPs are detected. % For Windows Vista/7/Server 2008/Server 2008 R2, you can select [Preference for IPv4] or [Prefer- ence for IPv6].
  • Page 41 Installer-based auto install Select this machine, and then click [Next]. % Of the connected printers or MFPs, only the models that support the printer driver are displayed in the list. If multiple target models are displayed, check the IP addresses. % If the connection to this machine cannot be recognized, it is not displayed in the list.
  • Page 42 Installer-based auto install Check the installation contents. % To change the contents, click [Previous], and then continue with Step 7. % If not changing the contents, skip to Step 9. In the [Confirm Installation Settings] page, click [Install]. % In Windows Vista/7/Server 2008/Server 2008 R2, when the [Windows Security] window for verifying the publisher, click [Install this driver software anyway].
  • Page 43 Installer-based auto install On the [Finish Installing Drivers] page, click [Finish]. The installation is complete. On the [Finish Installing Drivers] page, you can confirm the installed items or change settings. Item Name Functions [Review] Click this button to check the installed items. [Rename Printer] Click this button to rename the printer.

  • Page 44: Installation Using Add Printer Wizard

    Installation using Add Printer Wizard Installation using Add Printer Wizard This section describes how to install the driver using network connection (LPR/Port9100). To use LPR/Port9100 printing, specify the port while installing the fax driver. Reference For setup procedures for other network connection methods (IPP/IPPS, Web service print), refer to the [Us- er's Guide Print Operations].
  • Page 45 Installation using Add Printer Wizard On the toolbar, click the additional functions of the printer. % In Windows Vista/Server 2008, click [Add a printer] on the toolbar. In Windows Vista: In Windows Server 2008: % In Windows 7/Server 2008 R2, click [Add a printer] on the toolbar. The [Add Printer] wizard appears.
  • Page 46 Installation using Add Printer Wizard Click [Add a local printer]. The [Choose a printer port] dialog box appears. Click [Create a new port:], and then select [Standard TCP/IP Port] as the type of port. Click [Next]. Specify the IP address and port. % To use the LPR/Port9100 protocol, select [TCP/IP Device], and then enter the IP address.
  • Page 47 Installation using Add Printer Wizard Click [Next]. Follow the instructions on the pages that follow. % If the [User Account Control] window appears, click [Continue] or [Yes]. % If the [Windows Security] window for verifying the publisher appears, click [Install this driver soft- ware anyway].

  • Page 48: Windows Xp/Server 2003

    Installation using Add Printer Wizard 5.3.3 Windows XP/Server 2003 You must have administrator privileges in order to install the fax driver. Before proceeding with the installation, be sure to exit all running applications. Insert the Drivers CD-ROM into the CD-ROM drive of the computer. Click [Start], and then select [Printers and Faxes].
  • Page 49 Installation using Add Printer Wizard Select [Local printer attached to this computer], and then click [Next >]. % Clear the [Automatically detect and install my Plug and Play printer] check box. The [Select a Printer Port] page appears. Click [Create a new port:], and then select [Standard TCP/IP Port] as the [Type of port:]. Click [Next >].
  • Page 50 Installation using Add Printer Wizard In the [Printer Name or IP Address:] box, enter the IP address for the machine, and then click [Next >]. % If the [Additional Port Information Required] dialog box appears, go to Step 10. % If the [Finish] screen appears, go to Step 13. Select [Custom], and then click [Settings...].
  • Page 51 Installation using Add Printer Wizard Follow the instructions on the pages that follow. Click [Finish]. % If the [Windows Logo testing] or [Digital Signature] window appears, click [Continue Anyway]. After finishing the installation, make sure that the icon for the installed fax driver is displayed in the [Printers and Faxes] window.

  • Page 52: Installing Using Plug And Play

    Installing using plug and play Installing using plug and play 5.4.1 Windows Vista/7/Server 2008/Server 2008 R2 Reference In Windows 7/Server 2008 R2, the installation disk cannot be specified after the connection has been established. Install the fax driver according to the installation procedure described in "Making the in- stalled fax driver known to the computer"...

  • Page 53: Updating The Driver After Connecting This Machine

    Installing using plug and play Insert the Drivers CD-ROM into the CD-ROM drive of the computer. The information on the disk is searched for, and then the list of the software supported by this machine appears. Select a desired fax driver name, and then click [Next]. Follow the instructions on the pages that follow.

  • Page 54: Windows Xp/Server 2003

    Installing using plug and play Reference In Windows Vista/Server 2008, [Update Driver ...] is also available. In Windows Vista/Server 2008, you can specify [Update Driver ...] by opening [Properties] for this machine that is listed in [Other devices] under [Device Manager]. To select [Device Manager], right-click [Computer] and then click [Properties].

  • Page 55: Uninstalling The Fax Driver

    When the fax driver uninstaller is installed If you used the installer to install the fax driver, the fax driver uninstaller is installed. Click [Start], and then select [All Programs] (or [Programs]) ö "KONICA MINOLTA" ö "42Series" ö [Uninstall Printer Driver].
  • Page 56 Uninstalling the fax driver From the [Installed printer drivers:] list, select the fax driver to be removed, and then click [Remove...]. % In Windows Vista/7/Server 2008/Server 2008 R2, go to Step 8. % In Windows XP/Server 2003, go to Step 9. Select [Remove driver and driver package.] in the dialog box for confirming deletion target, and then click [OK].

  • Page 57: Sending (G3/I-Fax)

    Sending (G3/I-FAX)

  • Page 58: Operation Flow

    Operation flow Sending (G3/I-FAX) This section describes the procedure for sending fax and available functions. Operation flow 6.1.1 Fax (G3) The following describes the operation flow for using fax (G3) function. Press [Fax] in the home screen or Fax on the Control Panel.
  • Page 59 Operation flow Load the original. • Do not load more than 50 sheets and up to the point where the top of the stack is higher than the , mark at one time. Such an action may cause an original paper jam or damage to the original. It may also invite machine failure. However, an original that exceeds 50 pages can be scanned in separate batches.

  • Page 60: Internet Fax

    Operation flow 6.1.2 Internet Fax The following describes the operation flow for using Internet Fax function. Press [Fax] in the home screen or Fax on the Control Panel. Specify the destination. Address Book (p. 6-14) Direct Input (p. 6-11) Log (p. 6-13) Configure Scan Settings (p.

  • Page 61: Recalling A Program Destination

    Operation flow Press Start. Reference This machine cannot automatically detect the size of an original document that will be scanned. Before scanning the document, specify its size. If the size of the original document is not correctly specified, some parts of the image may be lost. For details on specifying the size of an original document, refer to page 6-25.
  • Page 62 Operation flow Configure Scan Settings (p. 6-18), Original Set- tings (p. 6-25) and Communication Settings (p. 6-21). Load the original. • Do not load more than 50 sheets and up to the point where the top of the stack is higher than the , mark at one time.

  • Page 63: Broadcasting

    Operation flow 6.1.4 Broadcasting The following describes the procedure for sending a fax to multiple destinations simultaneously. Press [Fax] in the home screen or Fax on the Control Panel. Specify multiple destinations. Address Book (p. 6-14) Direct Input (p. 6-11) Log (p.
  • Page 64 Operation flow Press Start. Reference LDAP search is available only on the fax (G3) function. This machine cannot automatically detect the size of an original document that will be scanned. Before scanning the document, specify its size. If the size of the original document is not correctly specified, some parts of the image may be lost.

  • Page 65: Fax Screen

    Fax screen Fax screen 6.2.1 Description of screen components Press [Fax] in the home screen or Fax on the Control Panel to display the following screen. Item Description Refer- ence Favorites Press this button to select the recipient from the fre- p.

  • Page 66: Favorites

    Favorites Favorites Allows you to select a set address for favorites. bizhub 42/36 6-10...

  • Page 67: Direct Input

    Direct Input Direct Input Directly enter to specify the destination not registered. Reference If [Admin Settings] ö [Security Settings] ö [Security Details] ö [Manual Destination Input] is set to [Re- strict], an address cannot be directly typed in. Reference For details on the Manual Destination Input, refer to the [User's Guide Administrator Operations]. 6.4.1 Enter the fax number by using the Keypad or the panel buttons.

  • Page 68: Internet Fax

    Direct Input Reference For details on the Cofirm Addr (TX), refer to the [User's Guide Administrator Operations]. 6.4.2 Internet Fax Enter the E-mail address. bizhub 42/36 6-12...

  • Page 69: Others

    Others Others 6.5.1 Log displays the latest five fax destinations that this machine has sent faxes to. You can select destinations from this log. Reference Only destinations that have been directly typed in remain in the log. Broadcasting jobs do not appear in the log. When the machine is turned off, the log is cleared.

  • Page 70: Address Book

    Address Book Address Book Allows you to select a registered address. Reference To display a registered group destination, press [Group]. Reference For details on address book registration, refer to page 11-2 and page 12-13. For details on group destination registration, refer to page 12-15. 6.6.1 LDAP (G3) Reference...

  • Page 71: Search

    Address Book Search Enter a search keyword and press [OK] to search for matching address in the specified LDAP server. Advanced Search Specify multiple search criteria to search for the desired address. Item Description [Name] Enter the name. [E-mail] Enter the E-mail address. [Fax number] Enter the fax number.

  • Page 72: Search

    Address Book 6.6.2 Search Search for transmission destinations. The following methods are available to search for the registered desti- nations. Type This function enables you to search by the destination type configured when registered destination. Name Directly enter the name of the destination to be searched for. Type in the name to be searched for, and then press [OK] to display a list of the search results.

  • Page 73: Off-Hook (G3)

    Off-Hook (G3) Off-Hook (G3) Use this button to manually send a fax. Reference Memory transmission can not be used in combination with the off-hook function. The separate scan function cannot be used. Automatic redialing cannot be used. Broadcasting is not available. Timer transmissions, F-code transmissions, password transmissions and polling reception are not be- ing performed.

  • Page 74: Settings - Scan Settings

    Settings - Scan Settings Settings - Scan Settings Press [Scan Settings] to configure detailed scan settings. 6.8.1 Original Type Select the original type based on the original contents. The original type you can select are as follows. Item Description [Text] Original that consists of only text.

  • Page 75: Separate Scan

    Settings - Scan Settings 6.8.3 Separate Scan The scan operation can be divided into several sessions, for example, when all pages of originals cannot be loaded into the ADF, when the originals are placed on the Original Glass, or when single-sided originals and double-sided originals are mixed.

  • Page 76: Sharpness

    Settings - Scan Settings 6.8.6 Sharpness When scanning, contours, for example, the edges of text, can be emphasized. bizhub 42/36 6-20...

  • Page 77: Settings - Comm. Settings

    Settings - Comm. Settings Settings - Comm. Settings 6.9.1 Line Settings (G3) Configure line settings for sending fax. ECM OFF The Error Correction Mode (ECM) is turned off when sending data. ECM is an error correction mode defined by ITU-T (International Telecommunication Union - Telecommuni- cation Standardization Sector).

  • Page 78: Polling Rx - Bulletin

    Settings - Comm. Settings Polling RX - Bulletin A function available on the receiver's side to request a sender to send documents set in the sender's bulletin board. To receive documents stored in the bulletin board, select [Bulletin], enter the bulletin board number using Keypad, and select the recipient.

  • Page 79: Password Tx

    Settings - Comm. Settings Password TX This function sends documents with a password. If the recipient's fax machine is set to closed network re- ception, the sender's fax machine should transmit the same password as used for the closed network recep- tion.

  • Page 80: E-Mail Settings (I-Fax)

    Settings - Comm. Settings 6.9.3 E-mail Settings (I-FAX) Specify the File Name, Subject, From and Body for sending Internet Fax. Item Description [File Name] Default The name of the file to be saved is displayed. Setting To change the contents, press [File Name]. You can enter up to 30 characters.

  • Page 81: Settings - Original Settings

    6.10 Settings - Original Settings 6.10 Settings - Original Settings Specify the type of original that is loaded. 6.10.1 Original Size Select to determine the size of paper to be scanned. [Standard Size] Select the size to scan the original with a predetermined paper size such as Letter. [Custom Size] Enter the dimensions of a custom size other than the standard sizes.

  • Page 82: Long Original

    6.10 Settings - Original Settings 6.10.2 Long Original Available when loading an original of which the Duplex Paper Passage size is longer than the standard size (Legal). A document with a maximum length of 1,000 mm can be sent. 6.10.3 Simplex/Duplex Select either to scan a single-sided original or to scan a double-sided original when the ADF is used.

  • Page 83: Binding Position

    6.10 Settings - Original Settings 6.10.4 Binding Position Select the binding position of the original when it has punched holes or is stapled. This adjusts the scan of double-sided originals so that the binding position is not reversed. Item Description [Left Bind] Original with the page position at the left.

  • Page 84: Mode Check

    6.11 Mode Check 6.11 Mode Check In the Fax screen, press [Mode Check] to check the specified destinations and details of Fax settings. To delete destinations, select the one you wish to delete and press [Delete]. bizhub 42/36 6-28...

  • Page 85: Redialing (G3)

    6.12 Redialing (G3) 6.12 Redialing (G3) Redialing refers to the operation to dial to the same destination again. If a fax cannot be sent for example because the recipient's line is busy, the machine redials after a specified period has elapsed. 6.12.1 Auto redialing If a fax cannot be sent, for example because the recipient's line is busy, the machine automatically redials...

  • Page 86: Receiving (G3/I-Fax)

    Receiving (G3/I-FAX)

  • Page 87: Receiving (G3: Without External Telephone Connected)

    Receiving (G3: Without external telephone connected) Receiving (G3/I-FAX) This section explains the types of fax reception and respective operations. Data is stored in the SSD if [Admin Settings] ö [Fax Settings] ö [Memory RX] or [PC-Fax RX Settings] is set to [ON].

  • Page 88: Receiving (G3: With External Telephone Connected)

    Receiving (G3: With external telephone connected) Receiving (G3: With external telephone connected) 7.2.1 Manual RX (Dedicated telephone line) It is convenient to set the machine to manual mode if an external telephone is connected to this machine and the line is primarily used for telephone communication. Receiving The external telephone continues to ring •...

  • Page 89: Remote Rx

    Receiving (G3: With external telephone connected) Remote RX Remote reception is the function for giving this machine the command to receive a fax by entering a remote reception number from an external telephone. To use remote reception, [Admin Settings] ö [Fax Settings] ö [Comm.

  • Page 90: Receiving (I-Fax)

    When a document in color or grayscale is received, the data is discarded and not printed. When the sender is a Konica Minolta model, and [JPEG Color] or [JPEG (Grayscale)] is selected for the recipient machine capable of receiving data, the data is discarded and not printed.

  • Page 91: In-Memory Proxy Reception

    In-memory proxy reception In-memory proxy reception 7.4.1 In-memory proxy reception When it is unable to print a received document due to paper jamming, running short of consumables or other reasons, data is saved in the memory until the machine is ready to print it again. This function is referred to as In-memory proxy reception.

  • Page 92: Printing Upon Data Reception

    Printing upon data reception Printing upon data reception When a document is received, the paper size of the received document is compared with the paper size in the paper tray, and the document is printed either by being reduced to the specified zoom ratio, or to the size that the document fits the paper size to be printed.

  • Page 93: Printing At Reduced Size To Fit The Paper Size To Be Printed

    Printing upon data reception 7.5.3 Printing at reduced size to fit the paper size to be printed If a document size longer than the standard size is received, the optimal paper size is determined based on the width and length of the received document and printed accordingly. If the optimal-size paper is not load- ed in the paper tray, the document size is reduced to the near-size paper.

  • Page 94: Reducing And Splitting

    Printing upon data reception Reference If no paper suitable for printing is loaded in a paper tray, a message appears, instructing that paper be loaded. It is not printed in a proper paper size depending on the Auto Tray Switch function setting. Reference For details on the Auto Tray Switch, refer to the [User's Guide Administrator Operations].

  • Page 95: Footer Position

    Footer Position Footer Position Reception date, time, reception number and page number are automatically added to the received document for printing. The received information is printed on the following location of the document according to the [Admin Settings] ö [Fax Settings] ö [Header/Footer Settings] ö [Footer Position] setting. Reference For details on the setting of Footer Position, refer to the [User's Guide Administrator Operations].

  • Page 96: Sending A Pc-Fax

    Sending a PC-FAX...

  • Page 97: Sending A Pc-Fax

    Sending a PC-FAX Sending a PC-FAX This section describes how to use the fax driver. Sending a PC-FAX 8.1.1 Sending operation Create data to be sent using application software. From the [File] menu, select [Print]. From the [Printer Name] (or [Select Printer]) box, select the installed fax driver with a name like "KONICA MINOLTA 42SeriesFAX".
  • Page 98 Sending a PC-FAX Click [Add Recipients]. % To send a fax to multiple recipients, repeat Steps 6 and 7. You can register up to 100 recipients. % To remove a registered recipient, use [Delete From List]. If necessary, to configure the fax mode details, click [Fax Mode Setting Details...], and to specify the fax cover sheet, select the [FAX Cover Sheet] check box.

  • Page 99: Selecting A Recipient From A Phone Book

    Sending a PC-FAX 8.1.2 Selecting a recipient from a phone book Reference Before using the phone book, register the name and fax number of the recipient. For details, refer to page 8-19. When sending a fax, click [Add From Phone Book...] in the [FAX Transmission Popup] window. % To open the [FAX Transmission Popup] window, follow the Sending operation (Steps 1 through 5).

  • Page 100: Selecting A Recipient From An Address Book

    Sending a PC-FAX 8.1.3 Selecting a recipient from an address book Reference Before you can select a recipient from the address book of this machine, you must add the name and fax number of the recipient to the address book of this machine. For details on the recipient to the address book of this machine, refer to page 11-2 and page 12-13.

  • Page 101: Configuring The Transmission Conditions

    Sending a PC-FAX 8.1.4 Configuring the transmission conditions When sending a fax, click [Fax Mode Setting Details...] in the [FAX Transmission Popup] window to display the [Fax Mode Details] window. In this window, configure transmission conditions. Item Name Functions [Print Recipient File] Select this check box to print the original after sending a fax.

  • Page 102: Creating A Fax Cover Sheet

    Sending a PC-FAX 8.1.5 Creating a fax cover sheet If you select the [FAX Cover Sheet] check box in the [FAX Transmission Popup] window when sending a fax, you can add a cover sheet to the fax. You can edit cover sheet contents in the [FAX Cover Sheet Settings] dialog box, which can be displayed by clicking [Settings...].
  • Page 103 Sending a PC-FAX Use the [Recipient] tab to specify the information about the recipients to add to the cover sheet. Item Name Functions [Standard] Select this button to use the preset text. [Details] Select this button to specify details in [Recipient Setting Details] in the lower part.
  • Page 104 Sending a PC-FAX Use the [Sender] tab to specify the information about the sender to add to the cover sheet. % Select check boxes for the items you want to add, and then enter the text. % You can enter up to 80 characters in each item. To place images such as a company log mark and map on the cover sheet, use the [Image] tab to spec- ify the image file.

  • Page 105: Default Settings Of The Fax Driver

    Default settings of the fax driver Default settings of the fax driver When you have installed the fax driver, you need to change the initialization conditions such as options, user authentication and account track functions and enable functions of the machine from the [Printing Preferenc- es] window of the fax driver.

  • Page 106: Settings] Tab

    Default settings of the fax driver Reference The option in [Device Option] are specified automatically if [Acquire Settings...] is set to [Auto]. If [Auto] is not enabled, be sure to specify the machine and option manually or using [Acquire Device Informa- tion].

  • Page 107: Common Settings

    Common Settings Common Settings This section describes the settings and buttons common to tabs of the [Printing Preferences] page of the fax driver. To open the [Printing Preferences] page, click [Properties] (or [Preferences]) in the [Print] dialog box or right- click the fax driver icon of the [Printers], [Devices and Printers], or [Printers and Faxes] window, then select [Printing Preferences...].
  • Page 108 Common Settings Item Name Functions [Printer Information] Click this button to start PageScope Web Connection and check the printer information. This button is enabled only when your computer can communicate with this machine. Reference To enable the installed options, it is necessary to configure their settings in [Device Option]. For details, refer to page 8-10.

  • Page 109: Parameter Details

    Parameter details Parameter details 8.4.1 [FAX] tab Item Name Functions [Resolution] Select a resolution for the fax. Selecting a higher resolution may take long- er communication time. [Print Recipient File] Select this check box to print the original after sending a fax. This function can also be specified as a transmission condition when sending a fax.

  • Page 110: Basic] Tab

    Parameter details 8.4.2 [Basic] tab Item Name Functions [Original Orientation] Select the orientation of the original to be sent. [Original Size] Select the paper size of the original to be sent. [Paper Size] Select the size of the paper to be sent. If it is different from the original size and the zoom is set to [Auto], the output image will be enlarged or reduced to fit the size.

  • Page 111: Configuring User Authentication Settings

    Parameter details Configuring user authentication settings When the authentication mode is configured on this machine, enter the user name and password. Reference If you enter an incorrect user name or password for the [User Authentication] settings of this machine or have not enabled [User Authentication], you will not be authenticated by this machine and the job will be discarded when sending a fax.

  • Page 112: Configuring Account Track Settings

    Parameter details Configuring account track settings When the [Account Track] settings are configured on this machine, you must enter the account name and password. Reference If you enter an incorrect account name or password for the [Account Track] settings on this machine or have not enabled [Account Track], you will not be authenticated by this machine and the job will be dis- carded when sending a fax.

  • Page 113: Layout] Tab

    Parameter details 8.4.3 [Layout] tab Item Name Functions [Combination] Select this check box to send a document with multiple pages on to one sheet. Clicking [Combination Details...] allows you to configure details. Combining pages (N in 1 printing) Specify N in 1 printing, which prints a document with multiple pages on to one sheet. N in 1 printing is useful for saving the number of printed sheets.

  • Page 114: Using Phone Books

    Using phone books Using phone books 8.5.1 Adding recipients to a phone book Adding frequently used recipients to a phone book allows you to recall them when sending faxes. Use the [FAX] tab of the fax driver to add recipients to a phone book. In the [FAX] tab of the fax driver, click [Phone Book Entry...].
  • Page 115 Using phone books To add the recipient to groups, select the check boxes for the groups. % Adding a recipient to a group allows you to sending a fax to the recipient by specifying the group as a recipient (Broadcast). If you expect to frequently send faxes to particular members, it will be useful to add them to a group.

  • Page 116: Editing A Phone Book

    Using phone books 8.5.2 Editing a phone book Editing or organizing a phone book, for example, changing the registered personal information or group name, enhances its usability. Changing the personal information Select the name of the recipient you want to change from [Personal List] on the left of the phone book, and then click [Edit...].

  • Page 117: Changing A Group Name

    Using phone books Changing a group name Select the group you want to change from [Group] on the left of the phone book, click the [Edit...] menu, and then select [Rename Group...]. Reference In the [Group Name] box, you can enter up to 40 characters. Creating a folder Select [Personal List] on the left of the phone book, and click [Add Folder...] to create a folder.

  • Page 118: Saving The Fax Driver Settings

    Saving the fax driver settings Saving the fax driver settings You can save the changed fax driver settings and recall them if necessary. 8.6.1 Saving the settings Change the fax driver settings in the [FAX], [Basic] or [Layout] tab. Click [Add...] next to the [Favorite Setting] box. Configure the following items.

  • Page 119: Recalling Settings

    Saving the fax driver settings 8.6.2 Recalling settings Open the [Printing Preferences] page of the fax driver, and select the name of settings to be recalled from the [Favorite Setting] drop-down list. The settings are recalled and the fax driver settings are changed. 8.6.3 Editing settings You can edit the name or comment of settings, or select items for the settings to be recalled.

  • Page 120: Importing Settings/Exporting Settings

    Saving the fax driver settings 8.6.4 Importing settings/Exporting settings You can save (export) the settings in a file or load (import) them from the file. This is useful when using the same settings on a different computer. Click [Edit...] in [Favorite Setting] in the [Printing Preferences] page of the fax driver. Select the name of settings to be exported from the list, and then click [Export...].

  • Page 121: Convenient Functions (G3/I-Fax/Pc-Fax)

    Convenient functions (G3/I- FAX/PC-FAX)

  • Page 122: Memory Rx (G3/I-Fax)

    Memory RX (G3/I-FAX) Convenient functions (G3/I-FAX/PC-FAX) This section explains the convenient functions for fax transmission and reception. Memory RX (G3/I-FAX) Received document can be stored to the SSD to be printed as necessary. Printed document is deleted from SSD. Document stored to the SSD can be checked on the Memory RX reception file list by selecting [Memory RX] on [Others] tab.

  • Page 123: Fax Forwarding (G3/I-Fax)

    Fax forwarding (G3/I-FAX) Fax forwarding (G3/I-FAX) Received documents can be forwarded to the pre-set destination (fax (G3) or E-mail). The following shows the available functions. This machine can be configured so that it forwards the document and prints the same document. Reference These functions can be specified in [Admin Settings] ö...

  • Page 124: Night Reception (G3/I-Fax)

    Night reception (G3/I-FAX) Night reception (G3/I-FAX) Night reception is the function for prohibiting printing of received documents during the specified night times. Documents received during the time that printing is prohibited are all printed when the machine is finally able to print.

  • Page 125: Closed Network Reception (G3)

    Closed network reception (G3) Closed network reception (G3) Data can be transmitted to the specified receiver with a password. The passwords set to the sender and the receiver are cross checked to conduct transmission only when both passwords match. Reference These functions can be specified in [Admin Settings] ö...

  • Page 126: Confidential Transmission (G3/Pc-Fax)

    Confidential transmission (G3/PC-FAX) Confidential transmission (G3/PC-FAX) A function to transmit an original between you and specific persons using the Confidential User Box. Sending an original to a Confidential User Box of the recipient machine is referred to as confidential transmission. This function is available only if the recipient's machine is capable of handling F-code.

  • Page 127: Relay Distribution (G3)

    Relay distribution (G3) Relay distribution (G3) A function to send fax via a relay distribution station. When a document is sent by fax, it is saved in a relay distribution station and sent to the destination afterwards. When there are multiple broadcast destinations at distant places, by grouping the broadcast destinations to the relay station for each region, the entire amount of the communication charges can be reduced by doing the relay transmission from the relaying station.

  • Page 128: Pc-Fax Reception (Pc-Fax)

    PC-FAX reception (PC-FAX) PC-FAX reception (PC-FAX) Received document (TIFF format) can be stored to the SSD to be printed as necessary. Printed document is deleted from SSD. The received document can be printed on this machine while storing to the SSD. Document stored to the SSD can be checked on the Memory RX reception file list by selecting [Memory RX] on [Others] tab.

  • Page 129: Description Of Reports And Lists

    Description of reports and lists...

  • Page 130: Types Of Reports And Lists

    10.1 Types of reports and lists Description of reports and lists This section explains how to print various reports and lists and provides descriptions. 10.1 Types of reports and lists Reports and lists printed with this machine are as follows. 10.1.1 Reports There are reports that are printed automatically, reports for which printing method can be specified, and re-...

  • Page 131: Common Reports

    10.2 Common reports 10.2 Common reports 10.2.1 [Communication Report] This report contains the transmission and reception log. The report can contain up to 100 records in total, and in separate pages for transmission log and reception log. The Communication Report is printed automat- ically.

  • Page 132: Information Included In The List

    10.2 Common reports Information included in the list Item Description [No.] Serial numbers assigned to transmission and receptions respectively. [Destination] One of the followings is printed. This column is left blank if no information is available. TX Result: Registered name of the address book destination or program des- tination, fax number of the destination or the E-mail address RX Result: The fax number of the destination or the E-mail address [Start Time]...

  • Page 133: Tx Result Report]

    10.2 Common reports 10.2.2 [TX Result Report] The result of transmission is printed automatically. Select the print timing from Always, If TX Fails, or No in [Admin Settings] ö [Fax Settings] ö [Fax Report] ö [TX Result Report]. 10.2.3 [Broadcast Result Report] Printed automatically when a sequential broadcast transmission is completed.

  • Page 134: Report Printed For Fax (G3)/Pc-Fax

    10.3 Report printed for fax (G3)/PC-FAX 10.3 Report printed for fax (G3)/PC-FAX 10.3.1 [Reservation TX Report] Printed automatically when a timer transmission is specified. You can enable or disable this report to be printed in [Admin Settings] ö [Fax Settings] ö [Fax Report] ö [TX Reserve].

  • Page 135: Report Printed For Internet Fax

    10.4 Report printed for Internet Fax 10.4 Report printed for Internet Fax 10.4.1 [Internet Fax Rx Error Report] Printed automatically when the reception of Internet Fax fails. You can enable or disable this report to be printed in [Admin Settings] ö [Fax Settings] ö [Fax Report] ö [I- Fax RX Error Report].

  • Page 136: Report Printed For Pc-Fax

    10.5 Report printed for PC-FAX 10.5 Report printed for PC-FAX 10.5.1 [PC-Fax TX Error Report] Printed automatically when an error occurs in PC-FAX transmission. You can enable or disable this report to be printed in [Admin Settings] ö [Fax Settings] ö [Fax Report] ö [PC-Fax TX Error Report].

  • Page 137: Common Lists

    10.6 Common lists 10.6 Common lists 10.6.1 [Speed Address List] The list of the address book entries can be printed. For details on how to print, refer to the [User's Guide Ad- ministrator Operations]. Print sample Information included in the list Information included in the list varies depending on the type of address book.

  • Page 138: Group Address List]

    10.6 Common lists 10.6.2 [Group Address List] Prints the list of the registered group destinations. For details on how to print, refer to the [User's Guide Ad- ministrator Operations]. Print sample Information included in the list Item Description [No.] Group destination number. [Name] Registered group name.

  • Page 139: Program List]

    10.6 Common lists 10.6.3 [Program List] Prints the list of the registered program destinations. For details on how to print, refer to the [User's Guide Administrator Operations]. Print sample Information included in the list Item Description [No.] Program destination number. [Name] Registered program name.

  • Page 140: Fax Set Up Information List]

    10.6 Common lists 10.6.4 [Fax Set UP Information List] Print the fax settings list of this machine. For details on how to print, refer to the [User's Guide Administrator Operations]. bizhub 42/36 10-12...
  • Page 141 10.6 Common lists bizhub 42/36 10-13...

  • Page 142: User Mode Settings

    User Mode Settings...

  • Page 143: Address Registration]

    11.1 [Address Registration] User Mode Settings The following describes the fax-related functions that can be configured in Utility Settings (user mode). 11.1 [Address Registration] Up to 2000 destinations can be registered with the address book. Reference If [Admin Settings] ö [Security Settings] ö [Security Details] ö [Registering and Changing Addr.] is set to [Restrict], a destination cannot be registered from the Control Panel and the user mode of PageScope Web Connection.
  • Page 144 11.1 [Address Registration] Item Description [Name] Enter the name to be registered in the address book using up to 72 characters. [Fax number] Enter the fax number for the destination up to 38 digits. • [Tone]: Press to send push-button tones when pulse dial- ing is being used.

  • Page 145: Program Destination

    11.1 [Address Registration] 11.1.2 Program destination The frequently used fax settings and corresponding destination can be registered as a set in a program des- tination. If these are registered as program destinations, you can call a registered set of the destination and its Scan, Original, and Communication Setting by simply pressing the Mode Memory.

  • Page 146: Details

    11.1 [Address Registration] Details Press this button to check the contents of a registered program. After checking them, press [Close]. Delete Press this button to delete a registered program. To delete, press [Yes]. bizhub 42/36 11-5...

  • Page 147: User Settings]

    11.2 [User Settings] 11.2 [User Settings] 11.2.1 Machine Settings - Fax Default Tab Configure the default tab of fax screen (Default: Favorites). Press Utility/Counter ö [User Settings] ö [Machine Settings] ö [Fax Default Tab]. 11.2.2 Fax Settings Press Utility/Counter ö [User Settings] ö [Fax Settings]. Item Description [Remote RX Enabled]...

  • Page 148: Pagescope Web Connection

    PageScope Web Connection...

  • Page 149: Using Pagescope Web Connection

    12.1 Using PageScope Web Connection PageScope Web Connection This chapter explains functions of a device management utility PageScope Web Connection. 12.1 Using PageScope Web Connection PageScope Web Connection is a device control utility provided by the HTTP server built in the printer con- troller.

  • Page 150: Web Browser Cache

    12.1 Using PageScope Web Connection 12.1.3 Web browser cache The Web browser has the cache function; therefore, the latest information may not be shown in the page dis- played using PageScope Web Connection. Using the cache function may result in an operation failure. When using PageScope Web Connection, disable the cache function on the Web browser.

  • Page 151: Logging In And Logging Out

    12.2 Logging in and logging out 12.2 Logging in and logging out 12.2.1 Login PageScope Web Connection provides the user or administrator mode depending on how to log in. Reference As many as 8 sessions (users and administrators) can log on to PageScope Web Connection at the same time.

  • Page 152: Logging In As A Registered User

    12.2 Logging in and logging out Logging in as a registered user Specify the user name and the user password to log in when User Authentication is enabled in this machine. In the login page, enter the user name and the user password, and click [Log in]. Reference If Account Track is enabled, also enter the account name and account password.

  • Page 153: Page Configuration

    Item Description KONICA MINOLTA logo Click this logo to jump to the Konica Minolta Web site at the follow- ing URL. http://konicaminolta.com/ Click this logo to display the version information of PageScope Web PageScope Web Con- nection logo Connection.

  • Page 154: Current Status

    12.4 Current Status 12.4 Current Status The current status of the machine is displayed at the top of all PageScope Web Connection windows. The icon displays the type of status being displayed. Icon Status Description Ready The machine is online and either ready to be operated or al- ready operating.

  • Page 155: User Mode Overview

    12.5 User Mode Overview 12.5 User Mode Overview After logging in to PageScope Web Connection in the user mode, the following functions can be checked or specified. 12.5.1 System Item Description [Device Informa- [Summary] Enables you to check the machine's configuration and the op- tion] tions installed in the machine.

  • Page 156: Job

    12.5 User Mode Overview 12.5.2 Item Description [Current Jobs] [Print] Enables you to check the jobs being processed in the ma- chine. [Send] [Receive] [Save] [Job History] [Print] Enables you to check the jobs that have been processed in the machine.

  • Page 157: Print

    12.5 User Mode Overview 12.5.3 Print Item Description [Default Settings] [General Settings] Enables you to check the various settings for printing func- tions. [Paper Source Configuring some settings is not available in the user mode. Settings] For details on each setting item, refer to the [User's Guide Ad- ministrator Operations].

  • Page 158: Storage

    12.5 User Mode Overview 12.5.4 Storage Item Description [Scan to HDD] Enables you to manage the scanned data stored in the Hard Disk. [PC-Fax] Enables you to manage the data of PC-Fax reception and memory reception that is stored in the machine. [Scan to HDD] Item Description...

  • Page 159: Address

    12.5 User Mode Overview 12.5.5 Address Reference If [Admin Settings] ö [Security Settings] ö [Security Details] ö [Registering and Changing Addr.] is set to [Restrict] in the Control Panel, the Address tab is not displayed. Item Description [Address Book] Enables you to check the address book registered in this machine or to register and change an address.

  • Page 160: [Address Book]

    12.5 User Mode Overview [Address Book] Item Description [New Registra- Add new destinations to the address book. tion] [Search by Select a range of registration numbers to display the list of destinations in the se- Number] lected range. [Search from In- Select an index to display the list of addresses with the selected index.
  • Page 161 12.5 User Mode Overview [New Registration] ö [Fax] Item Description [No.] Specify the registration number of the destination. [Name] Enter the destination name (up to 72 characters). [Index] Select the index character used when searching for the destination. It is convenient to select the [Main] check box for a frequently used destination. [Destination] Enter the fax number of the destination (up to 38 characters).

  • Page 162: [Group]

    12.5 User Mode Overview [Group] Allows to register one or more destinations as a group. Up to 100 groups can be registered for Fax/Scan function. Up to 500 destinations can be registered in one group destination. Item Description [New Registra- Click this button to register a new group.

  • Page 163: [Program]

    12.5 User Mode Overview [Program] Allows to register a program destination or edit an existing one. You can incorporate destination information, communication information, and original information when reg- istering a program destination. Item Description [Search by Select a range of registration numbers to display the list of program destinations in Number] the selected range.

  • Page 164: Program (New Registration)

    12.5 User Mode Overview Program (New Registration) Item Description [Program (Fax)] Registers program destinations used for fax transmission. The items of destination settings are same as those for the reg- istration in address book. For details, refer to page 12-13. Specify detailed settings for the program destination after reg- istering the destinations.

  • Page 165: Program (Edit)

    12.5 User Mode Overview Program (Edit) [Fax] Item Description [Destination Settings] Displays detailed information for the destination. Click [Edit] to edit destination information. [Resolution] Select the resolution used for scanning the original. [Simplex/Duplex] Select whether to scan one side or both sides of the original. You can scan one side of the first page of the original, and then scan both sides of the remaining pages.
  • Page 166 12.5 User Mode Overview [Address Book] Item Description [Destination Settings] Displays detailed information for the destination. Click [Edit] to edit destination information. [Resolution] Select the resolution used for scanning the original. [Simplex/Duplex] Select whether to scan one side or both sides of the original. You can scan one side of the first page of the original, and then scan both sides of the remaining pages.

  • Page 167: [Subject]

    12.5 User Mode Overview [Subject] Allows to register the subject used for sending E-mail messages or Internet Faxes. Item Description [No.] Displays the registration number. [E-mail Default] Select the E-mail subject to be used as the default. [Subject] Displays the name of the E-mail subject. [Edit] [No.] Displays the registration number.

  • Page 168: [Text]

    12.5 User Mode Overview [Text] Allows to register the body text used for sending E-mail messages or Internet Faxes. Item Description [No.] Displays the registration number. [E-mail Default] Select the E-mail body text to be used as the default. [Text] Displays the name of the E-mail body text.

  • Page 169: Administrator Mode

    12.6 Administrator mode 12.6 Administrator mode Reference For details on the Administrator mode, refer to the [User's Guide Administrator Operations]. bizhub 42/36 12-22...

  • Page 170: Troubleshooting For Fax Problems

    Troubleshooting for fax problems...

  • Page 171: Cannot Send Faxes

    13.1 Cannot send faxes Troubleshooting for fax problems This chapter provides solutions for some problems you encounter while using fax functions. If you encounter a problem which is not listed in this chapter or difficult to solve, please contact your service representative. 13.1 Cannot send faxes When a fax cannot be sent, try to correct problems by referring to the table below.

  • Page 172: Internet Fax Sending

    13.1 Cannot send faxes Problem Cause Remedy Transmission is Is the telephone line cor- Is the telephone line disconnected? not possible. rectly connected? Check the telephone cord for connection and, if un- plugged, plug it securely. Is there a problem with Is the power of the receiving facsimile turned off, is it the receiving machine? out of paper or is there another problem?

  • Page 173: Pc-Fax

    13.1 Cannot send faxes 13.1.3 PC-FAX If you cannot send a fax even when you have completed the sending procedure, check the following items in order from beginning to end. Problem Cause Remedy A message say- Is the fax driver specified Check the specified printer name.

  • Page 174: Cannot Receive Faxes

    13.2 Cannot receive faxes 13.2 Cannot receive faxes When a fax cannot be received, try to correct problems by referring to the table below. If a fax reception error persists, please contact your service representative. Reference If you are unable to send a fax, the TX Result Report is output. For details, refer to page 10-5. (When printing the TX Result Report is enabled) For details on error messages, Refer to page 13-8.

  • Page 175: Internet Fax

    13.2 Cannot receive faxes Problem Cause Remedy Cannot receive Is there a problem with Check that the machine can make clean. faxes the telephone connec- If it can, have the caller send the fax again. tion or with the caller's fax machine? No printout pro- Is PC-Fax RX enabled?

  • Page 176: Cannot Configure Settings/Cannot Send Faxes According To The Settings

    13.3 Cannot configure settings/cannot send faxes according to the settings 13.3 Cannot configure settings/cannot send faxes according to the settings Check the following items when you cannot configure settings of the fax driver or cannot send a fax accord- ing to the settings you have configured. Reference Some items for the fax driver may not be configured simultaneously.

  • Page 177: Error Messages

    13.4 Error messages 13.4 Error messages If the machine encounters a problem, an error dialog will appear and display one of the following error mes- sages. Take corrective actions by referring to the table below. If a communication error persists, please contact your service representative. Message Cause Remedy...

  • Page 178: If [Service Call] Is Displayed

    13.5 If [Service Call] is displayed 13.5 If [Service Call] is displayed If there is a problem that cannot be remedied by the customer, [Service Call] appears on the screen. The following is the procedure for notifying your service representative of a problem. 7 CAUTION To prevent the risk of serious accident, perform the following when the service call screen is displayed and the facsimile is no longer operable.

  • Page 179: Appendix

    Appendix...

  • Page 180: Product Specifications

    14.1 Product specifications Appendix 14.1 Product specifications 14.1.1 Fax (G3) function Item Specifications Compatible lines PSTN (Public Switched Telephone Network) PBX (Private Branch eXchange) Compatibility ECM/Super G3 Modem speed 2.4 kbps to 33.6 kbps Fax transmission speed 3 sec/page (at A4, 33.6 kbps, JBIG, V.34) Coding method MH, MR, MMR or JBIG Fax memory...

  • Page 181: Pc-Fax Function

    14.1 Product specifications 14.1.3 PC-FAX function Item Specifications Operating system Windows Server 2003 (32-bit/64-bit) Windows XP (32-bit/64-bit) Windows Vista (32-bit/64-bit) Windows Server 2008 (32-bit/64-bit) Windows Server 2008 R2 Windows 7 (32-bit/64-bit) Pentium 3: 400 MHz or higher (Windows Vista: 1 GHz or higher) Memory 512 MB or more Interface...

  • Page 182: Glossary

    14.2 Glossary 14.2 Glossary This section describes the general terms used in the fax communications. Explanations may be given of the terms of functions that are not included in this machine. Term Description 10Base-T/ A set of specifications under the Ethernet standards. Those cables that con- 100Base-TX/ sist of twisted copper wire pairs are used.
  • Page 183 14.2 Glossary Term Description Confidential communi- A function to transmit a document to specific persons you want them to read cation it. Documents sent via confidential communication are not printed when re- ceived, and are saved in a confidential box of the recipient's fax machine. The document can be printed by some specific operation such as entering the access code for the confidential box.
  • Page 184 14.2 Glossary Term Description Group The grouping of multiple abbreviation numbers. It is convenient to use the group when a volume of sequential broadcast transmissions or sequential pollings are distributed to the same destination addresses. Hard disk A large capacity storage device for storing data. The data is retained even af- ter the power is turned off.
  • Page 185 14.2 Glossary Term Description The acronym for Message Disposition Notifications, a message sent to confirm that the mail has been unsealed, a response to a sender when the sender requests for doing so. Memory A storage device used for storing data temporarily. Some types of memory retain data even after the power is turned off, while others not.
  • Page 186 14.2 Glossary Term Description Plug and play A mechanism used to immediately detect a peripheral device when it is plugged into a computer, and search for an appropriate driver automatically, so that the device becomes operable. Polling A function available on the receiver's side to request a sender to send docu- ments set or stored in the sender's machine or memory.
  • Page 187 14.2 Glossary Term Description Scan Size A function to specify the scanning size of a document to transmit it. If the width of the paper in the recipient's fax machine is smaller than that of the transmitted document, the document is usually reduced for printing. If you do not want to reduce the document size, specify the same document size as that of the paper in the recipient's fax machine, so that you can send the doc- ument with its original size.
  • Page 188 14.2 Glossary Term Description A communication mode used for super G3 fax transmission. Super G3 mode transmission may not be activated because of a telephone line status where the receiver's or sender's machine is connected to a telephone line via a pri- vate branch exchange switchboard.

  • Page 189: Index

    Index...

  • Page 190: Index By Item

    15.1 Index by item Index 15.1 Index by item Account track ............8-17 ECM OFF ..............6-21 Add from address book ..........8-5 E-mail address This machine ............4-4 Add from phone book ..........8-4 E-mail settings ............6-24 Add printer wizard .............5-10 Environment and device requirements .......
  • Page 191 15.1 Index by item Program ..............12-16 Program destination .......... 4-6 11-4 Layout tab ..............8-18 Program list ............. 10-11 LDAP .................6-14 Advanced search ..........6-15 Search ..............6-15 RAW port ............5-5 5-10 Line settings ..............6-21 Receiving ..............7-2 Lists ................10-2 Receiving (G3) ............. 7-2 Log ................6-13 Receiving (I-FAX) ............
  • Page 192 15.1 Index by item Windows 7 ..........5-2 5-10 5-18 Windows Server 2003 ......5-3 5-14 5-20 Windows Server 2008 ......5-2 5-10 5-18 Windows Server 2008 R2 ......5-2 5-10 5-18 Windows Vista .........5-2 5-10 5-18 Windows XP ..........5-3 5-14 5-20 bizhub 42/36 15-4...

  • Page 193: Index By Button

    15.2 Index by button 15.2 Index by button Numerics First Name ..............6-15 From ................6-24 1-sided ..............6-26 2-sided ..............6-26 Get Addr. Info .............. 8-5 Add from Address Book ..........8-5 Add From Phone book ..........8-4 Index ................. 11-3 Add Recipients ..........8-2 Installing ..............
  • Page 194 15.2 Index by button Text ................6-18 Text/Photo ..............6-18 Timer TX ..............6-22 Top Bind ..............6-27 Type ................6-16 Uninstall ..............5-21 User Settings .............11-6 V34 OFF ............6-21 11-3 bizhub 42/36 15-6...
  • Page 195 http://konicaminolta.com Printed in China Copyright A3EW-9554FD-11 2011. 11 2011...

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