Toner Smears Or Print Comes Off - Epson AcuLaser C2900N User Manual

Toner Smears or Print Comes Off

Problem
Toner smears or print comes off.
Action
The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the plain paper to heavy using a PCL 6 driver.
1. On the Paper / Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See Also:
"Usable Print Media" on page 69
If not, use the print media recommended for the printer.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
1. Replace the drum cartridge.
See Also:
❏
"Replacing the Drum Cartridge" on page 210
❏
"Installing the Drum Cartridge" on page 212
2. After you replace the drum cartridge, test print your document again.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Epson AcuLaser C2900 Series
Troubleshooting
User's Guide
167