Epson AcuLaser C2900N User Manual page 179

Problem
The output is wrinkled.
The output is stained.
Action
Verify that the correct print media is being used.
If excessive wrinkles occur, use paper or other media from a new package.
See Also:
❏
"Usable Print Media" on page 69
❏
"About Print Media" on page 67
If not, use the print media recommended for the printer.
If the problem with printing on an envelope persists, check the wrinkle of the
envelope.
If the problem with printing on a print media other than envelopes persists, contact
the Epson local representative office or an authorised dealer.
Check whether the wrinkle of the four edges of the envelope is within 30 mm.
If the wrinkle of the four edges of the envelope is within 30 mm, this type of wrinkle
is considered normal. Your printer is not at fault.
If not, take following actions:
❏
If the envelope is 220 mm or longer (C5 or Com-10), load the envelope in the
standard 250-sheet tray in the short edge feed orientation with the flap closed
and print side up.
❏
If the envelope is shorter than 220 mm (Monarch or DL), load the envelope in
the standard 250-sheet tray in the short edge feed orientation with the flap
closed and print side up, or in the long edge feed orientation with the flap open
and print side up.
Load the envelopes in the standard 250-sheet tray in the short edge feed
orientation with the flap closed and print side up.
See Also:
"Loading Envelope in the Standard 250-Sheet Tray" on page 75
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Load the envelopes in the standard 250-sheet tray in the long edge feed
orientation with the flap open and print side up.
See Also:
"Monarch or DL" on page 76
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Epson AcuLaser C2900 Series
Troubleshooting
User's Guide
179