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Chapter 2. Introduction
Use this information to help you solve problems that might occur in your blade
server.
This Problem Determination and Service Guide contains information to help you solve
problems that might occur in your IBM BladeCenter
1916 blade server. It describes the diagnostic tools that come with the blade server,
error codes and suggested actions, and instructions for replacing failing
components.
Blade server machine type 8014 exclusively supports a SATA interface card which
controls the fixed-storage drives. Blade server machine type 8028 and 1916
exclusively supports a SAS interface card which controls hot-swap storage drives.
Note:
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at
v Field replaceable unit (FRU): FRUs must be installed only by trained service
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document on the IBM Documentation CD.
Related documentation
Use this information to identify and locate related blade server documentation.
This Installation and User's Guide contains general information about the blade
server, including how to install supported optional devices and how to configure
the blade server. The following documentation also comes with the blade server:
v Problem Determination and Service Guide
v Safety Information
v Warranty and Support Information
© Copyright IBM Corp. 2008, 2010
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
no additional charge, under the type of warranty service that is designated for
your server.
technicians.
This document is in Portable Document Format (PDF) on the IBM Documentation
CD. It contains information to help you solve problems yourself, and it contains
information for service technicians.
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
This document is in PDF on the IBM Documentation CD. It contains information
about the terms of the warranty and getting service and assistance.
®
HS12 Type 8014, 8028 or
5
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