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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
012981xx
Unable to apply the Microcode Update for
Processor xx
I9990303
No Boot devices found
I999301
Fixed disk boot sector error.
Checkout procedure
Use this information to perform the checkout procedure for the blade server.
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the blade server.
112
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Action
1. Make sure that the microprocessor is supported.
2. Replace the microprocessor - See "Removing a
microprocessor and heat sink" on page 60 and
"Installing a microprocessor and heat sink" on
page 62.
Install the operating system on the storage drive -
See the Installation and User's Guide.
1. Reseat the storage drive. Depending on your
storage drive configuration, use the following
information to reseat your storage drives:
v Fixed-storage drive - See "Removing a
fixed-storage drive" on page 41 and "Installing
a fixed-storage drive" on page 42.
v Hot-swap storage drive - See "Removing a
hot-swap storage drive" on page 43 and
"Installing a hot-swap storage drive" on page
44.
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Storage drive - Depending on your
storage-drive configuration, replace one of the
following:
v Fixed-storage drive - See "Removing a
fixed-storage drive" on page 41 and
"Installing a fixed-storage drive" on page
42.
v Hot-swap storage drive - See "Removing a
hot-swap storage drive" on page 43 and
"Installing a hot-swap storage drive" on
page 44.
b. (Trained service technician only)
System-board assembly - See "Removing the
system-board assembly" on page 65 and
"Installing the system-board assembly" on
page 66.
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