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Chapter 1. Introduction
This Problem Determination and Service Guide contains information to help you
solve problems that might occur in your IBM
server. It describes the diagnostic tools that come with the blade server, error codes
and suggested actions, and instructions for replacing failing components.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
v Field replaceable unit (FRU): FRUs must be installed only by trained service
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.
Related documentation
In addition to this document, the following documentation also comes with the
server:
v Installation and User's Guide
v Safety Information
v Warranty and Support Information
Depending on the server model, additional documentation might be included on the
IBM Documentation CD.
The blade server might have features that are not described in the documentation
that comes with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in the blade server
documentation. The most recent versions of all BladeCenter documentation are at
http://www.ibm.com/support/. In addition to the documentation in this library, be sure
to review the IBM BladeCenter Planning and Installation Guide for your BladeCenter
unit type for information to help you prepare for system installation and
configuration. This document is available at http://www.ibm.com/bladecenter/.
© Copyright IBM Corp. 2006
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
technicians.
This printed document contains general information about the server, including
how to install supported options and how to configure the server.
This document is in Portable Document Format (PDF) on the Documentation CD.
It contains translated caution and danger statements. Each caution and danger
statement that appears in the documentation has a number that you can use to
locate the corresponding statement in your language in the Safety Information
document.
This document is in PDF on the Documentation CD. It contains information about
the terms of the warranty and about service and assistance.
®
BladeCenter HS20 Type 7981 blade
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