IBM HS12 - BladeCenter - 8028 Service Manual page 161

Problem determination and service guide
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v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
089-801-xxx
Aborted due to an internal program error.
Action
1. If the blade server has stopped responding, turn
off and restart the blade server. See "Turning off
the blade server" on page 10 and "Turning on
the blade server" on page 9.
2. Make sure that the DSA Diagnostic code is
up-to-date, upgrade if necessary; then, rerun the
test. The latest code can be found on the IBM
support Web site at http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA.
3. Make sure that the system firmware level is
up-to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
4. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
10 and "Turning on the blade server" on page 9.
5. (Trained service technician only) If the
component failure remains, refer to Chapter 5,
"Removing and replacing blade server
components," on page 31 to replace the failed
component.
149
Chapter 6. Diagnostics

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