IBM HS12 - BladeCenter - 8028 Service Manual page 102

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
289
Memory error
301
Keyboard failure.
602
Invalid diskette boot record.
90
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program
("Using the Configuration/Setup Utility
program" on page 15), disable the problem
DIMMs under select Advanced Setup → Memory
Settings, and save the settings.
2. If an expansion unit is installed, reseat it. See
"Removing an optional expansion unit" on page
37 and "Installing an optional expansion unit" on
page 38.
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time.
a. DIMMs - See "Removing a memory module"
on page 44 and "Installing a memory
module" on page 46.
b. (Trained service technician only)
System-board assembly - See "Removing the
system-board assembly" on page 65 and
"Installing the system-board assembly" on
page 66.
c. Optional expansion unit (if one is installed) -
See "Removing an optional expansion unit"
on page 37 and "Installing an optional
expansion unit" on page 38.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program ("Using the
Configuration/Setup Utility program" on page
15), and enable the keyboardless operation to
prevent the POST error message 301 from being
displayed during startup.
2. Check the function of the shared BladeCenter
unit resources. See "Solving shared BladeCenter
resource problems" on page 167.
3. (Trained service technician only) Replace the
system-board assembly - See "Removing the
system-board assembly" on page 65 and
"Installing the system-board assembly" on page
66.
1. Check the function of the shared BladeCenter
unit resources. See "Solving shared BladeCenter
resource problems" on page 167.
2. (Trained service technician only) Replace the
system-board assembly - See "Removing the
system-board assembly" on page 65 and
"Installing the system-board assembly" on page
66.

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