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BladeCenter unit resources. First, make sure that the keyboard and mouse are
assigned to the blade server; then, see the following table and "Solving shared
BladeCenter resource problems" on page 167.
v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
All keyboard and mouse
problems.
Memory problems
Use this information to diagnose and resolve memory problems with the blade
server.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
116
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Action
1. Make sure that the keyboard/video/mouse select button LED on the front of
the blade server is lit, indicating that the blade server is connected to the
shared keyboard and mouse.
2. Check the function of the shared BladeCenter unit resources (see "Solving
shared BladeCenter resource problems" on page 167).
3. Make sure that:
v The device drivers are installed correctly. See "Firmware updates" on page
21
v The keyboard and mouse are recognized as USB, not PS/2, devices by the
blade server. Although the keyboard and mouse might be a PS/2-style
devices, communication with them is through USB in the BladeCenter unit.
Some operating systems allow you to select the type of keyboard and mouse
during installation of the operating system. If this is the case, select USB.
4. (Trained service technician only) Replace the system-board assembly - See
"Removing the system-board assembly" on page 65 and "Installing the
system-board assembly" on page 66.
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