Managing Client Connections - Symantec ALTIRIS DEPLOYMENT SOLUTION 6.9 SP4 - V1.0 Manual

Managing client connections

Altiris Deployment Solution™ from Symantec User's Guide
Click Lookup IP. This automatically populates the field with the IP address of the
entered computer name.
4. Click OK.
See also Deployment agents
The following utilities are provided for managing transmissions between the Deployment
Server and the Deployment Agents running on the managed client computers.
Reset a client connection
Resetting the connection that a managed computer has with the Server simply
disconnects and reconnects the computer. This is useful for troubleshooting or if you
suspect a bad connection.
To reset a client connection, right-click a computer and click Advanced > Reset
Connection. When the computer disconnects, its icon turns gray. The computer should
reconnect and its icon color returns to its original active status color.
Reject or retrieve a rejected computer
If a computer you do not want to manage connects to your Deployment Server, you can
reject it. This removes the unwanted computer from the Computers pane in the
console. Further attempts by the computer to connect are denied. Although the
computer is not deleted, any history or schedule information associated with the
computer is deleted.
1. Right-click the computer you want to reject from connecting to the Deployment
Server.
2. Click Advanced > Reject Connection.
3. Click OK.
Rejected computers are stored in a Rejected Computers list. Select View > Rejected
Computers to view this list.
Accept a previously rejected computer
If you now want to accept a previously rejected computer, you can retrieve it and
reconnect it to the Deployment Server.
1. Click View > Rejected Computers.
2. From the list, select the computer you want to retrieve.
3. Click Accept Computer(s) to remove the computer from the rejected list (this
doesn't delete the computer, just removes it from the list of rejected computers).
4. Click Yes to confirm the action, click Close.
This client computer can now be managed from within the Computers pane.
Connection requests from this client computer are now allowed.
See also Deployment agents
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