Symantec ALTIRIS PATCH MANAGEMENT SOLUTION 7.0 SP2 - FOR MAC V1.0 Manual

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Altiris Patch Management
Solution for Mac from
Symantec User Guide
Version 7.0 SP2

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Summary of Contents for Symantec ALTIRIS PATCH MANAGEMENT SOLUTION 7.0 SP2 - FOR MAC V1.0

  • Page 1 Altiris Patch Management Solution for Mac from Symantec User Guide Version 7.0 SP2...
  • Page 2 Legal Notice Copyright © 2010 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Page 3: Technical Support

    Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis Premium service offerings that include Account Management Services For information about Symantec s support offerings, you can visit our web site at the following URL: www.symantec.com/business/support/ All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.
  • Page 4 Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/...
  • Page 5 North America and Latin America supportsolutions@symantec.com Additional enterprise services Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.
  • Page 7: Table Of Contents

    Contents Technical Support ....................3 Chapter 1 Introducing Patch Management Solution for ..................9 About Patch Management Solution for Mac ........9 Where to get more information ............10 Chapter 2 Implementing Patch Management Solution for ................... 13 Implementing Patch Management Solution for Mac ......13 Chapter 3 Installing Patch Management Solution for Mac ...
  • Page 8 Contents...
  • Page 9: Introducing Patch Management Solution For Mac

    Chapter Introducing Patch Management Solution for This chapter includes the following topics: About Patch Management Solution for Mac Where to get more information About Patch Management Solution for Mac Patch Management Solution for Mac lets you scan Mac computers for the updates that they require.
  • Page 10: Where To Get More Information

    User Guide Information about how to use this product, The Documentation Library, which is including detailed technical information and available in the Symantec Management instructions for performing common tasks. Console on the Help menu. The Product Support page, which is This information is available in PDF format.
  • Page 11 Altiris information resources Table 1-2 Resource Description Location Knowledge base Articles, incidents, and issues about Altiris http://kb.altiris.com/ products. Symantec Connect An online magazine that contains best http://www.symantec.com/connect practices, tips, tricks, forums, and articles /endpoint-management-virtualization (formerly Altiris Juice) for users of this product.
  • Page 12 Introducing Patch Management Solution for Mac Where to get more information...
  • Page 13: Implementing Patch Management Solution For Mac

    Install the Altiris Agent for UNIX, Linux, and Mac to the target Mac computers. For more information, see topics about installing the Altiris Agent in the Symantec Management Platform User Guide. Check for available updates. “Checking for available software updates”...
  • Page 14 Implementing Patch Management Solution for Mac Implementing Patch Management Solution for Mac...
  • Page 15: Installing Patch Management Solution For Mac

    Prerequisites for Patch Management Solution for Mac Patch Management Solution for Mac requires the following: Symantec Management Platform 7.0 SP4. For more information, see topics about system requirements for Symantec Management Platform in the Symantec Management Platform Installation Guide. When you install or upgrade Patch Management Solution for Mac through Symantec Installation Manager, Symantec Management Platform is installed or upgraded automatically.
  • Page 16: Installing Patch Management Solution For Mac

    In the list of available products, select Altiris Patch Management for Mac. Follow the installation wizard through to completion. Licensing Each Symantec product comes with a 7-day trial license that is installed by default. You can register and obtain a 30-day evaluation license through our Web site at www.altiris.com or purchase a full product license.
  • Page 17: Checking For Available Software Updates

    Chapter Checking for available software updates This chapter includes the following topics: Checking for available software updates Viewing the list of available software updates Checking for available software updates You can check target Mac computers for the software updates that they require. When you run the Check Available Updates Task, the target Mac computers download software updates information from Apple and then report the list of available updates to Notification Server.
  • Page 18: Viewing The List Of Available Software Updates

    Viewing the list of available software updates To check for available software updates immediately In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the left pane, click Jobs and Tasks > System Jobs and Tasks > Software >...
  • Page 19: Installing Software Updates

    Chapter Installing software updates This chapter includes the following topics: About installing software updates Installing individual software updates Installing all updates About installing software updates With Patch Management Solution for Mac you can use the following methods of installing software updates: Install individual software updates.
  • Page 20: Installing All Updates

    Installing software updates Installing all updates To install individual software updates In the Symantec Management Console, on the Reports menu, click All Reports. In the left pane, click Reports > Software > Patch Management > Mac > Available Mac Software Updates.
  • Page 21 “About installing software updates” on page 19. To install all updates In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the left pane, click Jobs and Tasks > System Jobs and Tasks > Software >...
  • Page 22 Installing software updates Installing all updates...
  • Page 23: Viewing Reports

    Chapter Viewing reports This chapter includes the following topics: About Patch Management Solution for Mac reports Viewing reports About the Patch Management home page About Patch Management Solution for Mac reports Patch Management Solution for Mac provides you with reports that let you view the software update compliance and rollout job status.
  • Page 24: Viewing Reports

    “About Patch Management Solution for Mac reports” on page 23. To view Patch Management Solution for Mac reports In the Symantec Management Console, on the Reports menu, click All Reports. In the left pane, click Reports > Software > Patch Management > Mac.
  • Page 25 Viewing reports About the Patch Management home page Web parts on the Patch Management home page Table 6-2 Report Description Getting Started Displays the recommended Patch Management Solution for Mac implementation workflow. Mac Software Update Compliance Reports the number of Mac computers that require or do not require an update.
  • Page 26 Viewing reports About the Patch Management home page...
  • Page 27: Index

    Index compliance software updates checking 17 installing all updates 20 context-sensitive help 10 installing individual updates 19 viewing available 18 viewing installation status 24 documentation 10 updates. See software updates updating computers help checking needed updates 17 context-sensitive 10 installing all updates 20 home page 24 installing individual updates 19 viewing available updates 18...

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