Dish Network 512 User Manual page 125

Appendix
E. Restarting Your Services. If you do not pay your bill in full by its due date, or you at any time otherwise fail, neglect or refuse to make
timely payment for your Services, we may disconnect your Services, and in such event we will be wholly relieved from any and all of our
duties and obligations under this Agreement. If your Services are disconnected for non-payment or any other reason, DISH Network may
require that you pay, and you agree to pay, before we reconnect your Services, all past due charges, a Restart Fee, a deposit equal to a
minimum of two months' service charges (or in the case of a restart under a Pre-Pay Promotion, one month's service charges), and all
outstanding balances accrued through the date of such disconnection. If your Services are disconnected for non-payment or any other
reason, you will no longer be eligible, even if you pay to restart your Service, to receive any remaining credits or promotional pricing that
you would have been eligible to receive had your Services not been disconnected. Unless required by applicable law, deposits will not be
held segregated from other funds and will not earn or accrue interest. Promotional pricing is valid only at the time of installation.
F. Attorney's Fees/Collections. . If we use an attorney or a collection agency to collect any money you owe us or to assert any other right
that we may have against you, including without limitation, any breach of any agreement you may have with DISH Network or one of our
affiliates, you agree to pay the reasonable costs of such collection or other action. These costs may include, without limitation, the costs of
a collection agency, reasonable attorneys' fees and court costs. If you believe you have been billed in error or you would like to make any
other requests for a billing statement credit, you must contact our customer service center by telephone or in writing within twenty (20)
days after the date you receive the bill for which you are seeking correction. Failure to timely notify us of a dispute will constitute your
acceptance of the corresponding bill. You must pay undisputed portions of any billing statement before the next billing statement is issued
or you must pay a Late Payment Fee. All payments for Services must be made directly by you to us, unless we authorize otherwise; for
example, DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is
made by a third party on your behalf.
G. Billing Agent Payments. Different or other payment and billing terms, conditions, options and fees may apply when billing is provided
through a third-party billing agent, including without limitation, a local telephone company.
3. CANCELLATION OF SERVICE
A. Continuation of Services. Your subscription to Services will automatically renew until you cancel your Services or we otherwise
disconnect your Services, in each case as provided herein or in any applicable Promotion Agreement.
B. Cancellation Policies. You may cancel your Services for any reason at any time by notifying us at the phone number, e-mail address or
mailing address set forth at the top of this Agreement. Please be aware that certain promotions have an optional or mandatory term
commitment period and if you cancel your Services prior to the expiration of an applicable optional or mandatory term commitment
period, certain early termination or cancellation fees may apply.
C. Disconnection of Services. In addition to all other rights that DISH Network may have to disconnect your Services, DISH Network
may disconnect your Services at any time without notifying you if: (i) you fail to pay any bill in full when it is due; (ii) we receive
confirmation that you have received Services, or any part of the Services, without paying for them; (iii) you otherwise violate the terms
and conditions of this Agreement or any applicable Promotion Agreement; (iv) you transfer, encumber or relocate any leased Equipment
(unless you relocate such Equipment as part of a residential move into an area within which you can permissibly continue to receive such
Services); (v) you assign or attempt to assign any of your rights, duties or obligations under this Agreement or any applicable Promotion
Agreement; (vi) you are receiving Services through a third-party billing agent and become ineligible to receive applicable services
provided by such third-party billing agent; or (vii) you commence any act or filing of bankruptcy or bankruptcy proceedings are
commenced against you.
D. No Credits. If your Services are cancelled or disconnected for any reason, you still must pay all outstanding balances accrued,
including without limitation, any applicable fees. Except in certain limited circumstances, charges for Services, once charged to your
account, are non-refundable, and no refunds or credits will be provided in connection with the cancellation of Services. If you received a
discounted price due to a promotion, and you cancel prior to any applicable expiration of that promotion, you are not entitled to any refund
or credit for the unused portions of such discounted price. If you received a discounted price in exchange for your agreement to pay for
your Services on a multi-month basis, and you cancel your Services prior to the expiration of your multi-month subscription, you are not
entitled to any refund or credit for the unused portions of your multi-month subscription.
4. EQUIPMENT
A. Equipment. In order to receive Services you must purchase or lease certain reception equipment consisting primarily of a DISH
Network compatible satellite receiver(s) and applicable Smart Card(s), remote control(s), satellite antenna(s), and low noise block
converter(s) with integrated feed(s) (collectively, "Equipment").
B. Additional Tuners and Receivers. We may choose to allow you to place additional receivers on your account. If we allow you to do so,
each additional receiver will be authorized to receive the same Services as your initial receiver, subject to the limitations of your television
equipment. All of your receivers must be located at the same residence and continuously connected to the same land-based telephone line
and/or broadband home network. If you wish to receive Services at two different residential locations, you must open a separate account
for each location, unless otherwise specifically authorized by Dish Network. You may not directly or indirectly use a single account for the
purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to the
same land-based telephone line and/or broadband home network. If we later determine that you did, we may disconnect your Services and,
in addition to all other applicable fees, you agree to pay us the difference between the amounts actually received by us and the full retail
price for the Services authorized for each DISH Network receiver on your account.
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