Konica Minolta bizhub C35P User Manual page 229

Symptom
Media is
misfeeding.
Media is
misfeeding.
9-24
Cause
The media is not cor-
rectly positioned in
the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
The media guides are
not correctly adjusted
to the media size.
Warped or wrinkled
media is loaded in the
tray.
The media is moist
from humidity.
Envelopes are loaded
in Tray 2, 3.
Labels, letterhead,
postcards, thick
stock, or glossy are
loaded in Tray 3.
Custom-sized media
is loaded in Tray 3.
The recommended
label sheet is facing
the wrong way in Tray
1 or 2.
Envelopes are facing
the wrong way in
Tray 1.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The media roller is
dirty.
Solving Problems with Media Misfeeds
Solution
Remove the misfed media and reposi-
tion the media properly in the tray.
Remove the excess media and reload
the correct number of sheets in the
tray.
Adjust the media guides in the tray to
match the size of the media.
Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
Remove the moist media and replace it
with new, dry media.
Envelope must be loaded in Tray 1
only.
Labels, letterhead, postcards, thick
stock, or glossy must be loaded in Tray
1 or 2.
Custom-sized media can be loaded in
Tray 1 or 2.
See "Media Specifications" on
page 6-2.
Load the label sheets according to the
manufacturer's instructions.
Load the envelopes in Tray 1 so the
flaps are facing up.
Use KONICA MINOLTA-approved
media.
See "Media Specifications" on
page 6-2.
Clean the media supply roller.
For more details, refer to "Media Roll-
ers" on page 8-5.