Other Problems - Canon 3433B010 Basic Manual

Large-format printers
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Troubleshooting

Other Problems

Phenomenon
The printer does not go on
If the Printer Makes a Strange
Sound
Cause
The printer is unplugged.
The specified voltage is not
supplied.
The printer makes a sound during
operation.
16
Corrective Action
Plug the power cord into the outlet, and then turn on
the printer.
Check the voltage of the outlet and breaker.
Use a power source that conforms to the printer
specifications.
(→"Specifications," User Manual)
The following sounds do not indicate a problem with
the printer.
There is a sound of suction from the Platen
To prevent paper from rising, paper is held against
the Platen by suction from Vacuum holes under it.
There is a sound when a different size of paper is
used and when the Carriage goes from side to side
When paper of a different size is used, a valve is
automatically activated to switch the area for paper
suction, which may make a sound. This mechanism
prevents suction from Vacuum holes where there is
no paper.
In addition, ink is ejected in sync with the movement
of the Carriage back and forth to ensure optimal ink
fl ow. At this time, the valve automatically switches
the area for paper suction, which may make a
sound.
Roll paper makes a fl uttering sound during printing
There may be a fl uttering sound when large paper is
advanced.
You suddenly hear the tone for cleaning operations
At regular intervals, for printer maintenance,
cleaning operations will begin automatically, even if
the printer is in Sleep mode.
You suddenly hear the tone for ink agitation
At regular intervals, to ensure optimal printing
quality, the ink is agitated automatically, even if the
printer is in Sleep mode. Ink agitation takes about
30 seconds.
The ink is also agitated automatically under the
following conditions. Note that other operations are
not possible while Agitating is displayed on the
control panel.
After the printer is turned on. (The time for
agitation varies depending on how long the
printer was off—between about 30 seconds and
two minutes.)
After data transmission. (After about a minute
and a half, printing operations begin. However,
printing may start later after data reception,
depending on the size of print data.)
After ink tank replacement. (Ink agitation takes
about three and a half minutes.)
In other cases, contact your Canon dealer.

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