Customer Support - Toshiba SD-H400-S-TU Installation Manual

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Customer Support
We are dedicated to providing you with quality support and customer service. When you
have a question:
1. Use this chapter.
2. Use the troubleshooting in the Tivo Viewer's Guide. It contains troubleshooting on the
following topics:
The SD-H400's Connections to the TiVo Service
Channels
Live TV
Recording Programs
Conflicts
Parental Controls
AudioNideo
The TiVo Service
3. Use online support. Go to www.tacp.toshiba.com/service. You'll find Frequently
Asked Questions, step-by-step troubleshooting, and the ability to get interactive help
from expert users.
4. Call Customer Support. After checking Troubleshooting and online Customer Support
for assistance, call Customer Support at 1-800-319-6684.
5. TiVo Plus™. To upgrade to TiVo Plus Service, visit www.tivo.com/upgrade.
For questions about TiVo Plus Service, visit www.tivo.com/support.
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