Network Connection Troubleshooting Tips; Network Connection Issues - HP Mv2120 - Media Vault Network Drive User Manual

Network Connection Troubleshooting Tips

In this section we will cover:
Network connection issues on page 12- 1 63
No available port on network router on page 12- 1 67
Why did URL not work? on page 12- 1 67
You receive firewall blocking messages on page 12- 1 67
You prefer to set static IP Addresses on page 12- 1 68

Network Connection Issues

For issues connecting the server to the network, check the following:
Why is the Network Connection Light Off on page 163
•
The firewall is blocking the connection on page 12- 1 63
•
Check that the router is correctly configured for DHCP on page 12- 1 64
•
Check the network is set up properly for TCP/IP on page 12- 1 64
•
Check the network NetBIOS properties on page 12- 1 66
•
Why is the Network Connection Light Off
To Determine why the Network Connection Light is Off
Make sure that all the cable connections are correctly plugged in.
1
Make sure the router or switch has power.
2
Restart the router or switch (or unplug and plug it back in).
3
If you are using your own Ethernet cable, try using the Ethernet cable that
4
came with the HP Media Vault.
The Network Connection Light Alternates Between Blue and Off
The server is intermittently connected to the network.
Check the cable connection between the server and the router (or switch).
The Firewall is Blocking the Connection
If using a firewall program, configure it to allow any HP MediaSmart
applications:
HPMVTray.exe - HP Media Vault System Tray utility
•
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