Table of Contents
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I
NDEX
A
Access buttons
Attendant Console 80, 81
Basic Telephone 23
Business Telephone 17
account codes and billing codes 64
Acrobat Reader 54, 81
administrator 8
Adobe software 54, 81
All Ports Busy message 89
analog telephones on an NBX system 11
announcements, broadcasting 73
answering calls 40
applying your call permissions to another
telephone 60
Attendant Console 79, 80
Access buttons 81
Auto Attendant 8
automatic telephone relocation 50
B
billing and account codes 64
blocking
internal and external ID 65
unauthorized outbound calls 59
bracket
security wall-mount 87
telephone support 86
branch offices, calling 74
bridged extensions 75
broadcasting announcements 73
buttons
Attendant Console 81
Basic Telephone 22
Business Telephone 16
C
call centers 68
call coverage point 43
call forward
problems with 90
call forward (call coverage point) 43
call logs
on telephone display panel 41
call park 72
button on Attendant Console 81
button on Business Telephone 19
default extensions 72
retrieving a parked call 73
call permissions 60
call pickup 66
directed 66
group 66
call toggle on Basic Telephone
button 23
managing incoming calls 40
Call Transfer service (analog lines) 19
Call Waiting service (analog lines) 19
caller ID
identity restriction 65
restricting on outbound calls 65
calling group
sample configuration 71
calling groups 68
Calling Line Identity Restriction (CLIR) 65
Class of Service (CoS) override 60
cleaning telephones 88
CLIR 65
codes
account and billing 64
NBX Feature Codes Guide 7
Complement Attendant Software (CAS) 79, 83
computer screens and tabs 83
keyboard shortcuts 84
Conference button 17
conference calls 46
adding parties 46
dropping last party 48
connecting telephones
electrical power 85
jacks (RJ-45 and RJ-11) 39
conventions, typographical 8
creating voice mail messages 33
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