Troubleshooting - Zenith HDR230 Installation And Operating Manual, Warranty

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Symptom
HDTV Receiver does
not turn on.
Snowy picture and
unclear sound.
No picture.
Normal picture but no
sound.
Picture is distorted.
Available channels are
missing.
You forget your pass-
word.
The remote control
does not work properly.
Plug the power cord into a wall power outlet securely.
Check your antenna input or location.
Make sure the correct video display format is selected.
If the HDTV Receiver is connected to your monitor or TV via the VIDEO OUT jack
on the back panel, the display format must be 480i. Otherwise, you may not be able
to see a picture.
If HDTV Receiver is connected to your monitor or TV via the YPbPr port or RGB on
the back panel, the display format must not be 480i. Otherwise, you may not be able
to see a picture.
Make sure that the right component type is selected.
If HDTV Receiver is connected to your monitor or TV via the YPbPr port on the back
panel, the OUTPUT SELECTION switch must be set to the YPbPr position.
Otherwise, you will probably see an abnormal picture.
If HDTV Receiver is connected to your monitor or TV via the RGB port on the back
panel, the OUTPUT SELECTION switch must be set to the RGB position.
Otherwise, you may not be able to see a picture.
Select the EZ Channel Scan or Manual Channel Add functions if you have not
already done so.
Check to make sure all the cables are installed correctly and that the proper source
is selected on your TV. For example, Video 1 or 2.
The antenna signal strength may be low. Check the signal strength and adjust the
antenna location and direction.
Due to copyright restrictions, you may not be able to view some high definition pro-
grams in the high definition format.
For more information about connections, please refer to connections on pages 9-14.
Check volume levels.
Make sure the TV is not muted.
Check that the HDTV receiver is connected properly.
Make sure the proper format is selected.
Make sure the proper aspect ratio is selected.
Make sure the video output is connected to the TV.
The only way that you can find all the available channels is by running the "EZ
Scan" in the SETUP menu.
Enter the master password "7777".
Use Mode button to select STB operational mode.
Point the remote control at the remote sensor of the HDTV Receiver.
Operate the remote control within 23 ft (7 m).
Remove the obstacle.
Replace the batteries with new ones.
Solution(s)
39