Array Diagnostic Software; Remote Support And Analysis Tools; Hp Insight Remote Support Software - Compaq 234664-002 - ProLiant - ML330T02 Troubleshooting Manual

For more in formation, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array diagnostic software

Determine the version of SmartStart supporte
diagnostic methods:
•
For servers that support
software. For m
•
For servers that support SmartStart 8.2 or earlier, the Arr
T he H P Array Diagnostics Utility is a web-based application that creates a report of all HP
contr ollers and disk drives. This report provides vital information to assist in identifying fault
cond itions that may
software" on page 64) or downloaded from the HP website

Remote support and analysis tools

HP Insig ht Remote Support software
HP Insight Remote Support software delivers secur
7, so you can spend less time solving problems and more time focused on you
your systems remotely monitored for hardware failure using secu
thousands of companies around the world. In many cases,
There are two HP Insight Remote Support sol
•
For small and midsize environments
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to
50 servers and can b
supports HP EVA sto
running Microsoft W
from the HP website
(http://h20392.www2.hp.com/portal/swdepot/di
SE).
•
For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories,
proactive service support for nearly all HP servers, storage, net
selected Dell and IBM Windows servers that have a support obligation with HP. It also enables H
deliver higher levels of proactive support in line with HP Mission Critical Services support
agreements. Download from the HP website
(http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumb
Both HP Insight Remote Support solu
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP website (http://www.hp.com/go/insightremotesupport).
SmartStart 8.25 or later, array diagnostic capability is part of the ACU
ore information, see "Array configuration utility (on page 67)."
require attention. ADU can be accessed from the SmartStart CD
: HP Insight Remote Support Standard provides basic remote
e installed on a shared HP ProLiant Windows application server. The software
rage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers
indows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download
tions are available at no additional cost to customers with a valid
d by the server and choose one of the following array
ay Diagnostic Utility is a separate utility.
(http://www.hp.com
e remote support for your HP Servers and Storage, 24 X
re technology that has been proven at
you can avoid problems before they occur.
utions:
splayProductInfo.do?productNumber=R
work and SAN environments, plus
storage
s or
("SmartStart
).
r business. You can have
SSWMBA
dispatch and
er=ISDVD
Software tools and solutions 76
P to
).