Linux Operating Systems; Application Software Problems; Software Locks Up; Errors Occur After A Software Setting Is Changed - Compaq 234664-002 - ProLiant - ML330T02 Troubleshooting Manual

Hp proliant servers troubleshooting guide
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Novell NetWare—Repair traditio
o
NSS volumes with the NSS menu
using the NSS/PoolVerify command followed by the NSS/PoolRebuild command, if
necessary. Refer to the NetWare
Caldera UnixWare and SCO OpenServer from
o
Caldera UnixWare or SCO OpenServ
Sun Solaris—Device Configu
o
more information.
IBM OS/2—Power up the server f
o
more information.
Linux—Refer to th
o
Linux
operating systems
For trou
bleshooting information specific to Linux operating systems, refer to the Linux for ProLiant website
(http://
h18000.www1.hp.com/products/servers/linux
Appl a
ic tion software problems

Software locks up

Action
:
Chec
k the application log and operating system log for entries indicating why the software failed
1.
Chec
k for incompatibility with other software on the server.
2.
Check the support website of the software vendor for known problems.
3.
Review log files for changes ma
4.
Scan the server for viruses with an
5.
Errors
occur after a software setting is changed
Action: Check the system logs to determ
original configuration.
Errors
occur after the system software is changed
Action: Change settings to the original configuration. If more than one
setting
s on
e at a time to isolate the cause of the problem.

Errors occur after an application is installed

Action:
Check the application log and operating system log for entries indicating why the software failed.
Check system
settings from the server setup utility and manually set the software switches. Refer to the application
documentation, the vendor website, or both.
nal volumes with VREPAIR. On NetWare 5.X systems, repair
command, and on NetWare 6 systems, repair NSS volumes
documentation for more information.
ration Assistant boot diskette. Refer to the Solaris documentation for
rom the startup diskettes. Refer to the OS/2 documentation for
e operating system documentation for information.
de to the server which may have caused the problem.
updated virus scan utility.
ine what changes were made, and then change settings to the
set
tings to deter
mine if
they are the
Caldera—Emergency boot diskette. Refer to the
er from Caldera documentation for more information.
).
setting was changed, change the
cause of the error. You may need to obtain the
.
Software problems 61

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