Drive Problems (Hard Drives And Solid State Drives) - Compaq 234664-002 - ProLiant - ML330T02 Troubleshooting Manual

Be sure you are attempting to write to the proper drive
3.
statement.
Be sure enough space is available on the diskette.
4.

Drive problems (hard drives and solid state drives)

HP SIM report s a drive fault on a parallel SCSI hard drive managed by an HP
Smart Array co ntroller
Action:
•
If the drive fault LED is illuminated, see the drive LED combination tables in "Hard drive LED
combinations (on page 19)."
•
If the drive fault LED is flashing, replace the hard drive. See the server maintenance and serv
guide.
•
If the drive fault LED is not flashing and the operating system supports HP Insight Diagnostics, vers
7.40 or later
Run the Smart Array SCSI Diagnosis feature (on page 74).
a.
Perform the actions recommended by the diagnosis report.
b.
If the issue is still present, run ADU, version 7.31 or later.
c.
For ADU report analysis, contact HP support
•
If the drive fault LED is not flashing and the operating system does not support HP Insight
Diagnostics, version 7.40 or later
and run ADU, version 7.31 or later. For ADU report analysis, contact HP support
on page 171).
The fault LED is illuminated on a parallel SCSI hard drive managed by an HP
Smart Array controller
Action:
•
If the drive fault LED is illuminated, see the drive LED combination tables in "Hard drive LED
combinations (on page
•
If the drive fault LED is flashing, replace the hard drive. See the server maintenance and service
gui de.
•
If th e drive fault LED is not flashing and the o
7.40 or later
Run the Smart Array SCSI Diagnosis feature (on page 74).
a.
Perform the actions recommended by the diagnosis report.
b.
If the issu
c.
For ADU report analysis, contact HP supp
•
If the drive fault LED is not flashing and the operating system d
Diagnostics, version 7.40 or later
and run ADU, version 7.31 or later. For ADU report analysis, contact HP support
on page 171).
("HP Insight Diagnostics" on page 74), perform the following:
("HP Insight
19 )."
("HP Insight Diagnostics" on page 74), perform
e is still present, run ADU, version 7.31 or later.
("HP Insight
by checking the drive letter in the path
("Contacting HP" on page 171).
Diagnostics" on page 74), insert the SmartStart CD
perating system supports HP Insight Diagnostics, version
the following:
ort ("Contacting HP" on page 171).
oes not support HP Insight
Diagnostics" on page 74), insert the SmartStart CD
ice
ion
("Contact ing HP"
("Contacting HP"
Hardware problems 42