Palm Tungsten T2 Handbook page 470

Palm tungsten t2: user guide
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Appendix B Frequently Asked Questions
I tried to do a local HotSync
operation, but it did not
complete successfully.
456
Make sure your handheld is seated in the cradle/cable
correctly.
Check the connection between the HotSync cradle/cable
and the USB or serial port on your computer.
Make sure the user name you selected in Palm Desktop
software matches the user name assigned to your
handheld.
Make sure the date on your computer matches the date on
your handheld.
Read the HotSync Log for the user account for which you
are performing a HotSync operation
On a Windows computer, try each step in turn:
Make sure that HotSync Manager is running. If it is
running, close it and restart it.
Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.
If you are using the serial cradle/cable, make sure you
selected the correct serial port on the Local tab in the Setup
dialog box. It should be set to the port where you connected
the HotSync cradle/cable.
If you are using the serial cradle/cable, try a lower baud
rate setting on the Local tab in the Setup dialog box.
If you are using the serial cradle/cable, make sure you
aren't running a program, such as America Online, that
uses the serial port you selected in the Setup dialog box.
On a Mac computer, try each step in turn:
Make sure HotSync Manager is enabled on the HotSync
Controls tab in the HotSync Software Setup window.
If you are using the optional serial cradle/cable,
double-click the HotSync Manager icon in the Palm folder
and then click the Connection Settings tab. Make sure the
port selection matches the port where your HotSync
cradle/cable is attached.
If you are using the optional serial cradle/cable, try a lower
Speed setting on the Connection Settings tab
If you are using the optional serial cradle/cable, make sure
you aren't running a program, such as America Online, fax
or telephony software, or AppleTalk networking, that uses
the serial port you selected in the Connection Settings tab.

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