Recovering From A Lost Or Forgotten Password - Cisco WS-C3020 Software Configuration Manual

Chapter 40 Troubleshooting
load_helper
boot
Note
switch: flash_init
If you had set the console port speed to anything other than 9600, it has been reset to that particular
Step 9
speed. Change the emulation software line speed to match that of the switch console port.
Load any helper files:
Step 10
switch: load_helper
Start the file transfer by using the Xmodem Protocol.
Step 11
switch: copy xmodem: flash:image_filename.bin
After the Xmodem request appears, use the appropriate command on the terminal-emulation software to
Step 12
start the transfer and to copy the software image into flash memory.
Boot up the newly downloaded Cisco IOS image.
Step 13
switch:boot flash:image_filename.bin
Use the archive download-sw privileged EXEC command to download the software image to the
Step 14
switch.
Use the reload privileged EXEC command to restart the switch and to verify that the new software image
Step 15
is operating properly.
Delete the flash:image_filename.bin file from the switch.
Step 16

Recovering from a Lost or Forgotten Password

The default configuration for the switch allows an end user with physical access to the switch to recover
from a lost password by interrupting the bootup process during power-on and by entering a new
password. These recovery procedures require that you have physical access to the switch.
On these switches, a system administrator can disable some of the functionality of this feature by
Note
allowing an end user to reset a password only by agreeing to return to the default configuration. If you
are an end user trying to reset a password when password recovery has been disabled, a status message
shows this during the recovery process.
These sections describe how to recover a forgotten or lost switch password:
•
•
You enable or disable password recovery by using the service password-recovery global configuration
command. Follow the steps in this procedure if you have forgotten or lost the switch password.
Connect a terminal or PC with terminal-emulation software to the switch console port.
Step 1
OL-8915-03
Initialize the flash file system:
Procedure with Password Recovery Enabled, page 40-4
Procedure with Password Recovery Disabled, page 40-6
Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide
Recovering from a Lost or Forgotten Password
40-3