Resolving Cisco Callmanager Errors - Cisco VG248 - Gateway Software Configuration Manual

Chapter 6 Troubleshooting the VG248

Resolving Cisco CallManager Errors

Table 6-4 Cisco CallManager Errors and Warnings Explanation
System Error
SCCP Registration
failed: X
SCCP Registration
failures; last
reason X
SCCP Attempt to use;
currently disabled
OL-1209-02
Table 6-4 describes errors and warnings that might appear on the VG248 either
on-screen or in the event log (see the
page 6-22 for details on accessing the event log), which are caused by a
misconfiguration or miscommunication with the Cisco CallManager system. Use
this information to resolve these errors.
Explanation
This message, associated with
a particular port (1 – 48),
indicates that the port had
difficulty registering itself
with Cisco CallManager.
A user has attempted to use a
telephone handset attached to
a VG248 port, which is
currently disabled.
Cisco VG248 Analog Phone Gateway Software Configuration Guide
Troubleshooting Software Errors
"Working with the Event Log" section on
Action
If a port is not properly
registered, then you cannot make
phone calls using it.
The reason that registration with
Cisco CallManager failed is
indicated in the message.
If the port cannot successfully
register, verify that the port is
properly configured in
Cisco CallManager.
See "Configuring the VG248
Analog Ports" section on
page 4-3 for details.
To allow the user to make and
receive calls, you must enable
the port so it can register with
Cisco CallManager.
See "Setting the Port Enable
Policy" section on page 3-7
details.
for
6-11