TRENDnet TV-IP300 User Manual page 40

The other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of
the product by connecting a local computer to the unit, utilizing a
standard Crossover (hub to hub) Cable. If the problem is not
solved, the camera might be faulty.
Q: Why does the Power LED not light up constantly?
A: The power supply used might be at fault. Confirm that you
are using the provided power supply DC 12V for the camera and
verify that the power supply is well connected.
Q: Why does the LAN LED not light up properly?
A: There might be a problem with the network cable.
confirm that the cables are working, PING the address of a know
device on the network. If the cabling is OK and your network is
reachable, you should receive a reply similar to the following
(...bytes = 32 time = 2 ms).
Otherwise, the network device utilized by the camera is not
functioning properly such as hubs or switches.
power for the devices are well connected and functioning.
Q: Why does the Advanced Day/Night Internet Camera
Server work locally but not externally?
A: It may be caused from the firewall protection. Need to check
the Internet firewall with your system administrator.
Otherwise, the default router setting might be a possible reason.
Need to double check if the configuration of the default router
settings is required.
Confirm the
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Q: Why does a series of broad vertical white line appear
through out the image?
A: A likely issue is that the CMOS sensor becomes overloaded
when the light source is too bright such as direct exposure to
sunlight or halogen light. You need to reposition the camera into
a more shaded area immediately as this will damage the CMOS
sensor.
Q: There is bad focus on the Advanced Day/Night Internet
Camera Server, what should be done?
A: The focus might not be correctly adjusted for the line of sight.
You need to adjust the focus manually as described in Adjust
To Camera Focus.
There is no adaptor fitted with your C-type lens. If you have
previously changed the supplied CS-type lens, you may have
unintentionally installed a C-type lens without fitting the adaptor
first.
Q: Noisy images occur, how can I solve the problem?
A: The video images might be noisy if the camera is used is a
very low light environment.
Q: There is poor image quality, how can I improve the image?
A: A probable cause might be the incorrect display properties
configuration for your desktop. You need to open the Display
Properties on your desktop and configure your display to show at
least 65'000 colors for example at least 16-bit.
NOTE: Applying only 16 or 256 colors on your computer will
produce dithering artifacts in the image.
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