TRENDnet TV-IP311PI User Manual

TRENDnet TV-IP311PI User Manual

Outdoor 3 mp poe dome day/night network camera
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TV-IP311PI User's Guide
© Copyright 2014 TRENDnet. All rights reserved.
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Summary of Contents for TRENDnet TV-IP311PI

  • Page 1 TV-IP311PI User’s Guide © Copyright 2014 TRENDnet. All rights reserved.
  • Page 2: Table Of Contents

    Logging-in to the Camera for the First Time (Windows) �����������������11 QoS, Quality of Service ������������������������������������������������������������������� 35 Logging-in to the Camera for the First Time (OS X) ������������������������ 14 UPnP ����������������������������������������������������������������������������������������������� 35 Live View ����������������������������������������������������������������������������������������� 19 © Copyright 2014 TRENDnet. All rights reserved.
  • Page 3 Events ����������������������������������������������������������������������������������������������42 Motion Detection ��������������������������������������������������������������������������� 42 Tamper-proof ���������������������������������������������������������������������������������� 44 Exception ���������������������������������������������������������������������������������������� 46 Snapshot ����������������������������������������������������������������������������������������� 47 Email ����������������������������������������������������������������������������������������������� 48 Network Storage ������������������������������������������������������������������������������49 Network Storage ����������������������������������������������������������������������������� 49 Storage Management ��������������������������������������������������������������������� 50 FTP Server ��������������������������������������������������������������������������������������� 50 © Copyright 2014 TRENDnet. All rights reserved.
  • Page 4: Features

    Night vision up to 25 meters (82 ft.) in complete darkness The Outdoor 3 MP PoE Dome Day/Night Network Camera, model Smart IR TV-IP311PI, provides powerful 3 megapixel night vision in complete Dynamic IR adjustment optimizes night visibility darkness for up to 25 meters (82 ft.). This ultra-compact vandal...
  • Page 5: Product Overview

    Free Apps See live video on a mobile device with free Apple® and Android™ apps Complimentary Software Drilling Template Wall Mount Screws Complimentary pro-grade software to manage up to 32 TRENDnet cameras Network cable Torx Screw Driver waterproof kit If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor from which the product was purchased.
  • Page 6 2� Horizontal stand 3� Vertical stand 10/100 PoE Port DC Power 4� Lower dome 12V DC 1A 5� Cables (Optional) 6� Infra-red lamps 7� Lens 8� Black Liner 9� Safety rope Reset Button © Copyright 2014 TRENDnet. All rights reserved.
  • Page 7: Front View

    • To avoid heat accumulation, good ventilation is required for a proper operating environment. • Keep out of water and any liquid. • While shipping, the camera should be packed in its original packing. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 8 • Moisture: Avoid damp or moist environments whenever you can� There are a number of factors involved in successful camera The TV-IP311PI is an IP66 grade water proof camera, and it will work installation. Follow the suggested installation steps and go through in moist environments.
  • Page 9: Installation Procedure ������������������������������������������������������������������������5 Time Settings

    Install Camera� * A power adapter (sold separately) can be used instead of PoE switch. 2� Write down the MAC Address of the camera� 4� Wait while the utility is searches for the camera. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 10: Setup Your Camera With Cd ����������������������������������������������������������������6 Network Settings

    Click Next� and then click Next� 6� Select the DHCP option to assign IP address dynamically, or select Fixed IP to assign the camera an IP address, then click Next� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 11 Change Password box and click next to get the link to access your camera.) 9� Click here to access to the camera’s web page or click Next for mobile app installation. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 12 10� Click Finish to exit the program or click Home to return to the main screen. You can also download a free app to view video on your mobile devices. Scan the QR code to find and install the TRENDnet VIEW app�...
  • Page 13: Hardware Installation �������������������������������������������������������������������������9 Tcp/Ip

    Waterproof cap The TV-IP311PI itself is IP66 grade water and dust proof. There is a set of network cable water proof caps that comes with the package as well. Loosen the screws with the torx screw driver which comes with the Run your cable going through the accessories, then crimp the cable package to remove the lower dome.
  • Page 14: Mount Your Camera

    Loosen the tilt lock screws, adjust the tilting position in a range from 15O to 90O, and tighten the tilt lock screws. screw © Copyright 2014 TRENDnet. All rights reserved.
  • Page 15: Access Your Camera Through The Web Browser

    IP address on your home gateway.), and then If you didn’t go through the TV-IP311PI CD installation wizard or you press Enter� have reset the TV-IP311PI to factory defaults by pressing and holding...
  • Page 16 Click the link to download computer. Click More Info and then Run anyway to install the plug- the plug-in from the TV-IP311PI camera. in� Click Run to directly run plug-in installation and close your browser while you install the plug-in.
  • Page 17 Open the browser and login again. (Go to step 11 if you already changed your password with the setup CD). The TV-IP311PI will ask you to change your password from default setting. Please enter the new password twice and click OK�...
  • Page 18: Logging-In To The Camera For The First Time (Os X)

    IP address on your home gateway�), and then press Enter� Enter the user name, admin, and the default password, admin, and then click OK� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 19 Click the link to download Click the WebComponents�pkg and then click Open� the plug-in from the TV-IP311PI camera. Quit your browser completely by command-Click on the browser icon and then click Quit before installing the plug-in.
  • Page 20 Access your Camera Through the Web Browser Click Continue to install the plug-in. Use the default location and click Install� Select a destination to install the plug-in. Then click Continue� Enter your password and click Install Software� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 21 Enter the user name, admin, and the default password, admin, and then click OK� Click Close to exit the installation. Click Trust (You’ll have to do this again when your camera changes to a new IP address�) © Copyright 2014 TRENDnet. All rights reserved.
  • Page 22 TV-IP311PI User’s Guide Access your Camera Through the Web Browser The TV-IP311PI will ask you to change your password from the The Live View page shows up and the video starts to stream� default setting. Please enter the new password twice and click OK�...
  • Page 23: Live View

    See “Live View Set- ing this icon� board to exit full screen mode. cessfully taking a snapshot. tings” on page 29 for details. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 24: Playback

    Click this button to zoom out of the scale recording. Click Search to start searching� Click this button to specify a specific time of the day. then click to confirm selection and then click X to close this dialog box. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 25 Click this button to stop clipping a video from playback. Where can I find saved files? Videos and snapshots captured from Playback will save See “Live View Settings” on page to your computer� 29 for details. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 26 Check the time of the snapshot, and then select the snapshots you want to download, then click Download� Where can I find saved files? Videos and snapshots will save to your computer. “Live View Settings” on page 29 for details. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 27: Log

    Click Save Log to save the logs to your computer. Where can I find saved files? After you click the Save Log, the logs will save to your computer. “Live View Settings” on page 29 for details. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 28: System Information

    Network Information IP Address: IP address of the TV-IP311PI Subnet Mask: Network range of IP address Default Gateway: The default route going from the TV-IP311PI subnet. Primary DNS: Primary DNS server address Secondary DNS: Secondary DNS server address © Copyright 2014 TRENDnet. All rights reserved.
  • Page 29: System Configuration

    TV-IP311PI Location: Label where you installed this camera Authentication RTSP: TV-IP311PI’s video stream can be accessed with RTSP, Real Time Streaming Protocol. Only the administrator and users can view this video stream� Un-checking this box will allow everyone access to this video stream without authentication.
  • Page 30: User Accounts

    (RTSP). Only one time server (NTP server). administrator account can be setup to configure the TV-IP311PI and cannot be deleted. User Accounts Add: Click Add button to add one user account Modify: To change a user’s name and password, highlight the...
  • Page 31: Daylight Savings

    Set Time: Click the calendar icon and manually select the date. daylight savings. Check the Sync. with computer time to copy the time from your computer� Click Save to save the changes� Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 32 Medium size can somewhere else. have moderate video stream smoothness and time delay. Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 33: Maintenance

    * TRENDnet may periodically release firmware upgrades that might add features or fix problems associated with your TRENDnet model and version. To find out if there is a firmware upgrade available for your device, please check your TRENDnet model and version using the link.
  • Page 34 DHCP: Check this box if the IP address is assigned by DHCP server. IPv4 Address: IPv4 address of TV-IP311PI� Subnet Mask: Network range of the subnet Default Gateway: The default route going further from TV-IP311PI IPv4 subnet� Multicast Address: Multicast address for video streaming. IPv6 IPv6 Mode: Choose Manual, DHCP, or Route Advertisement.
  • Page 35: Port

    User Name: Enter the account name� box. The default port number is 443. Password: Enter the password� Click Save to save the changes� Confirm: Enter the password again� Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 36: Pppoe

    Enable PPPoE: Check this box to enable PPPoE connection. Dynamic IP: The IP address provided by ISP User Name: Enter the account name� Password: Enter the password� Confirm: Enter the password again� Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 37 Specify the authentication password between 8 to 32 Password: letters. Private-key Choose the privacy key to encrypt SNMP messages: Algorithm: DES or AES� Private-key Specify the privacy key between 8 to 32 letters. Password: © Copyright 2014 TRENDnet. All rights reserved.
  • Page 38: 802�1X

    Enter the IP address then click OK� Delete: To delete an entry on the list, highlight the entry by clicking on it. Then, click Delete� Clear: To clear all entries, click Clear� Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 39: Qos, Quality Of Service

    Enter Management DSCP. Default: 0. Mapping: DSCP: Port Mapping Choose Manual or Auto port mapping. Mode: Click Save to save the changes� External Port: Choose the port number for mapping� Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 40: Video Settings

    Click Save to save the changes� Bitrate Type: Choose between variable bit rate or constant bit rate for video compression� The default is variable rate. Video Quality: Choose the video quality. The default is medium quality. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 41: Display Settings

    Default: 50 Hue: Use the slider or enter a number (0-100) to adjust the color shade. Default: 50 Sharpness: Use the slider or enter a number (0-100) to adjust the image sharpness. Default: 50 © Copyright 2014 TRENDnet. All rights reserved.
  • Page 42 • Switch Time: The time delayed to switch between modes. Longer switch time can prevent unnecessary mode flipping if an object is blocking the light source temporarily. Range: 5-120 seconds, default: 5 seconds� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 43: On Screen Display Settings

    Time Format: Select 12 or 24 hours time format. Click Reset to reset the display setting changes. Move the red box to position the text display. Click Save to save the display settings. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 44: Text Overlay

    Clear All: Click this button to clear all the masking areas. characters� Click Save to save the changes� Move the red box to position the display positions. Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 45: Video Recording

    Click Save to save the changes� schedule of the day to other days. 5� Click another day of the week by clicking on its tab to set the next schedule. Click OK when you have finished your settings. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 46: Events

    Tracking: status of motion detection. The motion tracking is displayed by a green grid. The grid area represents that the camera detects motion in this area. Click Save to save the choices� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 47 Copy to copy the schedule of the day to other days� 4� Select another day of the week by clicking on its tab to set next schedule. Click OK when you finished your setting. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 48: Tamper-Proof

    Network Storage: Check this box to record video to network storage when motion is detected. Upload to FTP: Check this box to send snapshots to an FTP server when motion is detected. Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 49 4� Select another day of the week by clicking on its tab to set the next schedule. Click OK when you finished your settings. Notification Send Email: Check this box to send e-mail notification when detects tampering� Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 50: Exception

    Exception First choose the exception type, Type: then choose the corresponding action. Send Email: Check this box to send an e-mail notification when an exception is detected. Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 51: Snapshot

    Resolution: Uses the same resolution set in Video Format for the snapshot resolution. Quality: Choose a compression quality for snapshots. Interval: State the time interval between snapshots. The default interval is 10 seconds� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 52: Email

    Other popular ports are 587 and 465. Please consult your email service Please ask your email service provider for detail. provider and ISP for detail. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 53: Network Storage

    Type: The type of storage� Server Address: Enter the IP address of your network storage� The TV-IP311PI supports two format of network storage file systems: File Path: Enter the file path on the server for network storage. NFS and CIFS. NFS, Network File System, is natively supported by Linux Capacity: Enter the size of the disk space you want to assign for computers and most NAS, Network Attached Storage.
  • Page 54: Storage Management

    Status: The connection status to the network storage. Confirm: Enter the password again to make sure the password Property: This network storage is read only or can be read and was entered correctly. write� Progress: The progress of ongoing task� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 55 Directory: • Use Camera Name: Use the camera name to organize the saved files. • Use Camera IP: Use the camera IP address to organize the saved files. Click Save to save the changes� © Copyright 2014 TRENDnet. All rights reserved.
  • Page 56 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. © Copyright 2014 TRENDnet. All rights reserved.
  • Page 57 EN 60950-1:2006+A11:2009+A1:2010+A12:2011 IEC 60950-1:2005 (2nd Edition) Am 1:2009 Safety of Information Technology Equipment EN 55022: 2010 Class A EN 61000-3-2: 2006 + A1: 2009 + A2: 2009 EN 61000-3-3: 2008 EN 50130-4: 2011 © Copyright 2014 TRENDnet. All rights reserved.
  • Page 58 CE e 2006/95/CE� Directive 2004/108/EC and 2006/95/EC. Slovensko TRENDnet izjavlja, da je ta TV-IP311PI v skladu z bistvenimi Por medio de la presente TRENDnet declara que el TV-IP311PI Español zahtevami in ostalimi relevantnimi določili direktive 2004/108/ES...
  • Page 59: Limited Warranty

    Download section and look for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY and are subject to the copyrights WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS of the developers.
  • Page 60 TV-IP311PI User’s Guide Warranty © Copyright 2014 TRENDnet. All rights reserved.

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