Trouble Shooting - CONCORD DVX User Manual

TROUBLE SHOOTING

SYMPTOM
The Camera can not be powered
on.
The battery door is tight.
Cannot charge the battery.
The camera becomes hot after
being charged for about half an
hour.
When the camera is connected
for recharging, the red backlight
blinks for one second and then
turn off.
The battery life is short.
Cannot use the SD or MMC card
after inserting the card.
Cannot use the camera as an
external hard disk after it is
connected to PC.
The video clips cannot be played
on the computer.
The video clips taken in VGA
resolution have a mosaic effect.
The image on the LCD blinks.
POSSIBLE CAUSE
The battery power is low.
Flash did not charge.
This is normal. If the battery door
is loose, the battery will fall off.
The battery is not inserted
correctly.
This is normal.
The battery is fully charged
already.
1) The battery you use is not the
bundled battery.
2) The battery charger you used
to charge the battery is not
protected by the overload design,
which will shorten the battery life.
1) The SD/MMC card is damaged.
2) The SD/MMC card is not
recognizable.
1) The connection is failed.
2) Your PC is Windows 98 which
do not support Mass Storage.
The Windows Media Player 9 isn't
installed.
The storage speed of SD card or
MMC card s is not fast enough.
The battery is low.
41
TROUBLE SHOOTING
POSSIBLE SOLUTION
Use the AC adaptor or USB cable
to charge the battery.
...
Load the battery properly.
...
Disconnect the camera with the
charging source.
1) The bundled battery is high-
quality battery. If you want to
purchase a new battery, we
recommend you to buy the battery
with the same quality to maintain
good operations of this unit.
2) Use the bundled AC adaptor or
a high quality adaptor to charge
the battery.
1) Replace it with a new card.
2) Enter the Setup mode and
format the memory card.
1) Connect the USB correctly.
2) The camera do not support Win
98 FE. If your PC uses Win 98 SE,
install the camera driver first.
1) Install the WMP9 with the
supplied CD-ROM (p.31).
2) Download the WMP9 from
www.microsoft.com.
Use high-speed SD card or MMC
card when recording VGA video
clips.
Recharge the battery.