Mechanical And Electrical Checks; Shock And Pressure Test; Sim Card Swap Test - Motorola iDEN i930 Field Service Manual

5.5

Mechanical and Electrical Checks

Before conducting more complex tests, clean and check the unit for any mechanical defects that
might cause or contribute to the problem.
The following tests constitute the mechanical and electrical consistency of the unit:
Shock and Pressure
•
SIM Card Swap
•
Accessory Swap
•
Lockup
•
Battery Connections
•
GPS Receiver
•
Voltage Recognition
•
Camera Test
•

Shock and Pressure Test

Use this test to determine if controlled shock and pressure can repeat a reset or intermittent contact
condition.
NOTE: Perform this test with the rear housing securely in place and antenna completely pushed
in.
The Shock and Pressure test time is approximately 3 minutes:
1. Power up the unit.
2. Throw the unit into the palm of your hand alternating the front, sides, and back of the unit.
Check if the unit turns off, displays "Reset," or status LED turns to red. Then, continue to the
next step.
3. Apply pressure to the front, sides, and back of the unit with your thumbs. Never apply direct
pressure to any display or lens area.
If unit turns off, displays "Reset," or status LED turns to red, retry this test with a battery known
to be in good working condition. Verify that the contacts in the unit and on the battery are clean.
4. Start test again. If the reset/intermittent contact condition persists, power down the unit and
send to your iDEN Customer Support Center.
5.5.1

SIM Card Swap Test

Use this test to determine if the SIM card is defective, or if the unit is defective.
The SIM Card Swap test time is approximately 5 minutes:
1. Power off the unit, and then remove the battery.
68P80401P03-O
BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks
5-3