Xerox Phaser 6180 User Manual page 130

Symptom Reason/Action
Print job sent but the Is the interface cable disconnected?
light of the Ready
Turn off the power and check the connection of the interface cable.
indicator is not blinking
or on Is the protocol configured?
Check the port status of the interface. Make sure the protocol settings are
correctly configured in CentreWare IS. See the Online Help for
CentreWare IS.
Is the computer environment correctly set up?
Check the computer environment, such as the print driver. See
Basics
Error indicator is on Is there an error message displayed on the control panel?
Check the displayed message and correct the error.
Error indicator is An error that you cannot correct by yourself has occurred.
blinking
Record the displayed error message or error code, turn off the power, pull
out the power plug from the outlet. Refer to the Xerox Support website,
www.xerox.com/office/6180support.
Light of the Ready There are jobs remaining in the printer.
indicator is on and
Cancel printing or force the remaining data to be printed.
blinking but there is no
To forcibly print the job, press the OK button. To cancel the job, press the
print output
Cancel button.
Top section of printed Are the paper tray guides in the correct positions?
document is missing.
Set the length guide and the width guides to the correct positions. See
The top and side
Loading Paper in Trays 2–3
margins are incorrect.
Check that the paper size on the print driver or the control panel is correctly
set.
See the Online Help for the print driver. See
on page 4-7.
Check that the margin setting is correct on the print driver. (PCL only)
See the Online Help for the print driver.
Condensation has Turn the printer on, and leave it on, for at least one hour to get rid of the
occurred inside the condensation. If the problem continues, refer to the Xerox Support website,
printer www.xerox.com/office/6180support.
on page 3-1.
on page 4-12.
Phaser® 6180 Color Laser Printer
7-18
Problems With the Printer
Network
Setting Paper Types and Sizes