Print-Quality Problems - Xerox Phaser 6180 User Manual

Print-Quality Problems

When the print quality is poor, select the closest symptom from the following table to correct
the problem.
If the print quality does not improve after carrying out the appropriate action, contact Xerox
Customer Support or your reseller.
Symptom
Faded printouts
Stray black dots or
white areas (drop outs)
Reason/Action
Multiple colors faded:
The print cartridges are not Xerox print cartridges.
■
Verify that the print cartridges (C/M/Y/K) meet specifications, and
replace if necessary.
The paper is outside the recommended specification range.
■
Replace the media with a recommend size and type, and confirm that
your control panel settings are correct. See
The paper is damp.
■
Replace the paper. See
The transfer unit is old or damaged.
■
Replace the transfer unit.
The high-voltage supply is defective.
■
See the Xerox Support website, www.xerox.com/office/6180support,
for assistance.
Only one color faded:
Check the condition of the print cartridge, and replace as necessary.
■
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that
your control panel settings are correct. See
The transfer unit is old or damaged.
Replace the transfer unit.
The print cartridges are not Xerox print cartridges.
Check the condition of the print cartridge, and replace as necessary.
■
Verify that the print cartridges (C/M/Y/K) meet specifications, and
■
replace if necessary.
Phaser® 6180 Color Laser Printer
6-2
Print-Quality Problems
About Paper
About Paper on page 4-5.
About Paper
on page 4-5.
on page 4-5.