Xerox Phaser 6180 User Manual page 108

Symptom
Blank pages
Hair-like marks appear
in or around black
half-tone printing
Shadows appear
around areas of dense
black printing
Color around the edge
of printing is incorrect
Colored dots are
printed at regular
intervals (about 28 mm)
Partial blanks, creased
paper, or blotted
printing
Reason/Action
Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6180support, for
assistance.
The paper was left unwrapped for a long time (especially in a dry
environment).
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that
your print driver settings are correct. See
The transfer unit is old or damaged.
Replace the transfer unit.
The color registration is incorrect.
Adjust the color registration. See
The print cartridge is dirty.
Clean the print cartridge.
The paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See
on page 4-5.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the
condensation. If the problems still occurs, see the Xerox Support website,
www.xerox.com/office/6180support, for assistance.
Phaser® 6180 Color Laser Printer
6-4
Print-Quality Problems
on page 4-5.
About Paper on page 4-5.
Color Registration on page 6-6.
About Paper