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If a single-click always double-clicks, check the settings (Windows mouse settings
●
and/or in Logitech SetPoint/Options/G HUB/Control Center/Gaming Software) to verify
if the button is set to Single Click is Double Click.
NOTE: If buttons or keys respond incorrectly in a particular program, verify if the problem is
specific to the software by testing in other programs.
● Delay when typing
Likely Cause(s):
Potential hardware issue.
●
Interference issue.
●
USB port issue.
●
Symptom(s):
Typed characters take a few seconds to appear on screen.
●
Possible solutions:
1.
Verify the product or receiver is connected directly to the computer and not to a hub,
extender, switch or something similar.
2. Move the keyboard closer to the USB receiver. If your receiver is in the back of your
computer, it may help to relocate the receiver to a front port. In some cases the
receiver signal gets blocked by the computer case, causing a delay.
3. Keep other electrical wireless devices away from the USB receiver to avoid
interferences.
4. Unpair/repair or disconnect/reconnect hardware.
If you have a Unifying receiver, identified by this logo
●
or keyboard from the Unifying receiver here:
https://support.logi.com/hc/en-us/articles/360023181754.
If your receiver is non-Unifying, it cannot be unpaired. However, if you have a
●
replacement receiver, you can use the Connection Utility software to perform
the pairing here: https://support.logi.com/hc/articles/360025141574.
5. Upgrade the firmware for your device if available.
6. Windows only — check if there are any Windows updates running in the background
that may cause the delay.
7. Mac only — check if there are any background updates that may cause the delay.
MX Master 3S FAQs
, see Unpair a mouse
43
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