Oki ES9466 MFP Quick Start Manual page 65

Client software
"Devices are not discovered in your
network." appears while installing
the printer driver.
If this equipment is not discovered on the network
while installing the printer driver, the following
message appears. See the following guide:
& Software Installation Guide (PDF) : "Chapter 2:
INSTALLING PRINTER DRIVERS FOR WINDOWS" -
"Installing the Printer Drivers"
I cannot install the printer driver or
other software.
Try the following and then reattempt the
installation.
• Uninstall any existing printer drivers.
• Quit resident software such as antivirus software.
• Log into Windows using an account that enables
installation, such as for administrators.
Can I register data in CSV file to
the address book?
Yes. You can register them from the AddressBook
Viewer or TopAccess. See the following guide:
& Help menu of AddressBook Viewer
& TopAccess Guide (PDF) : "Chapter 8:
[Administration] Tab Page" - "[Maintenance] How
to Set and How to Operate" - "Importing and
exporting"
I cannot print from my computer.
Check the following:
• Is the power turned ON?
• Is the power cable plugged in? If it is not, turn
the Main Power switch OFF, and then plug the
power cable into an outlet.
• Is the network cable disconnected? If it is
disconnected, connect it to the network interface
connector.
• Has toner or paper run out?
• Does the set number of pages exceed the
maximum allowed for the specific department or
user?
If the problem still occurs after checking the
above, see the following guide or contact your
administrator:
& Software Troubleshooting Guide (PDF) :
"Chapter 3: TROUBLESHOOTING FOR PRINTING"
or "Chapter 6: TROUBLESHOOTING FOR NETWORK
CONNECTIONS"
FAQs
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