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General notes
22
"Reporting safety defects"
For USA only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the "National
Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National High-
way Traffic Safety Administration (NHTSA) in addi-
tion to notifying Mercedes-Benz Vans, LLC.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Mercedes-Benz Vans, LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153) ; go to https://www.safe-
rcar.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590, USA.
You can find more information on vehicle safety on
https://www.safercar.gov
For Canada only:
The following text is published as required of man-
ufacturers under subsection 18.4 (4) of the Motor
Vehicle Safety Regulations.
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform Transport Canada
in addition to notifying Mercedes-Benz Canada Inc.
If Transport Canada received similar complaints, it
may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
Transport Canada cannot become involved in indi-
vidual problems between you, your dealer, or
Mercedes-Benz Canada Inc.
To contact Transport Canada, you may call the
Defect Investigations and Recalls Division toll-free
in Canada at 1-800-333-0510 or 819-994-3328 in
the Gatineau-Ottawa area or internationally; may
also go to the following websites for more informa-
tion:
English: www.tc.gc.ca/recalls
R
French: www.tc.gc.ca/rappels
R
Limited Warranty
* NOTE Damage to the vehicle arising from
violation of these operating instructions.
Damage to the vehicle can arise from violation
of these operating instructions.
Such damage is not covered by either the Limi-
ted Warranty or the new or used-vehicle war-
ranty.
Observe the instructions in these operat-
#
ing instructions on proper operation of
your vehicle as well as regarding possible
vehicle damage.
QR codes for rescue card
The QR code stickers are affixed to the B-pillar on
the driver's and front passenger side. In the event
of an accident, emergency services can use the
QR code to quickly determine the corresponding
rescue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric lines.
Further information is available at: https://rk.mb-
qr.com/de/#rescue-sticker
Data storage
Data processing in the vehicle
Electronic control units
Electronic control units are installed in your vehi-
cle. Control units process data they receive from
vehicle sensors, forexample, generate themselves
or exchange between themselves. Some control
units are required for the safe operation of your
vehicle. For example, some assist you when driv-
ing, suchas driver assistance systems, while others
enable functions serving comfort or infotainment.
The following provides you with general informa-
tion regarding data processing in the vehicle. Addi-
tional information regarding which data in your
vehicle is collected, saved and transmitted to third
parties and for what purpose can be found in the
information directly related to the functional char-
acteristics in question in the respective Operator's
Manual. This information is available both online
and digitally, depending on the vehicle's equip-
ment.
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